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-<title>Freeside billing and trouble ticketing</title>
+<title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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+Full day <a href="http://www.freeside.biz/mediawiki/index.php/1_Day_Wisp_Training">training class</a> at <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx">WISPAmerica</a>, Monday, Feb 23th, St. Louis. <a href="https://www.cvent.com/events/wispamerica-2015/registration-5fddb419659f4b57871bfd2d0b690a85.aspx">Register now!</a><br>
+<small>(Attending the training only and not WISPAmerica? <a href="contact.html" style="font-size:100%">Contact us</a> to register.)</small>
+ </div>
+
+
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+
+ <table>
+
+ <tr>
+ <td colspan=2 align="center">
+ <h6>We're exhibiting!</h6>
+ </td>
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- <tr>
- <td colspan=3>
- <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH2.gif" border=0 align="left" alt="ISPCON"></a>
- <h5> ISPCON</h5>
- <h5> Booth 420</h5>
- <h4> Oct 16-18, San Jose, CA</h4>
- <a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
- <!-- (or $100 discount on a full pass) there's still a discount, it just made the page look ugly -->
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+ <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISPAmerica"></a>
+ </td>
+
+ <td align=top>
+<!-- <h4>We're exhibiting!</h4> -->
+ <h5> WISPAmerica</h5>
+ <h4>Booth #207</h4>
+ <h4>Feb 23-26, 2015</h4>
+ <h4>St. Louis, Missouri</h4>
+ </td>
+ </tr>
+<!--
+ <tr>
+ <td colspan=2><h4>Use coupon code FIS136 for a $50 discount!</h4></td>
+ </tr>
+-->
+ <tr>
+ <td align="center">
+ <a href="http://www.comptelplus.org" target="_blank"><img src="Comptel-Plus-logo.jpg" border=0 align="center" alt="CompTel Plus"></a>
+ </td>
+
+ <td align=top>
+<!-- <h4>We're exhibiting!</h4> -->
+ <h5> Comptel Plus</h5>
+ <h4>Booth #321</h4>
+ <h4>Apr 12-14, 2015</h4>
+ <h4>Orlando, Florida</h4>
+ </td>
+ </tr>
+
+ <tr>
+ <td colspan=2>
+ </td>
+ </tr>
+
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+ <table width="420" height="*" border="0" cellpadding="0" cellspacing="0">
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+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Feb 21 2015:</b></td>
+ <td width="*"><a href="/blog/2015/02/freeside-3-6-released/">3.6 released</a></td>
+ </tr>
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Dec 9 2014:</b></td>
+ <td width="*"><a href="/blog/2014/12/freeside-3-5-released/">3.5 released</a></td>
+ </tr>
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Oct 23 2014:</b></td>
+ <td width="*"><a href="/blog/2014/10/freeside-3-4-released/">3.4 released</a></td>
+ </tr>
<tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>Jul 11 2007:</b></td>
- <td width="*">New <a href="products.html">Server appliance</a> models</td>
+ <td width="115" align="right" valign="top"><nobr><b>Oct 14-16 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispapalooza-2014/event-summary-8773af34cc4944efba5cfd664bcce724.aspx">WISPAPalooza</a></td>
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+
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- <td width="115" align="right" valign="top"><b>May 23-25 2007:</b></td>
- <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
+ <td width="115" align="right" valign="top"><nobr><b>Oct 5-7 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.comptelplus.org">CompTel Plus</a></td>
+ </tr>
+
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Sep 7 2014:</b></td>
+ <td width="*"><a href="/blog/2014/09/freeside-2-3-x-eol/">2.3.x end-of-life</a></td>
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+
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- <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
- <td width="*">New web site!</td>
+ <td width="115" align="right" valign="top"><nobr><b>Jul 21-23 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.oscon.com/oscon2014">OSCON</a></td>
</tr>
+
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- <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
- <td width="*">1.7.2 released</td>
+ <td width="115" align="right" valign="top"><nobr><b>Jun 16-18 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://fispalive.com/atlanta-2014/atlanta-2014-schedule-at-a-glance/">FISPA Live</a></td>
</tr>
+
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>May 28 2014:</b></td>
+ <td width="*"><a href="/blog/2014/05/freeside-3-3-released/">3.3 released</a></td>
+ </tr>
+
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><nobr><b>Mar 25-27 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispamerica-2014/archived-dc9ccd7053d04105a40aacc551fe59fd.aspx">WISP America</a></td>
+ </tr>
+
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- <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
- <td width="*">Web demo updated to 1.7.2</td>
+ <td width="115" align="right" valign="top"><nobr><b>Mar 16-18 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.comptelplus.org/">CompTel Plus</a></td>
</tr>
+
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- <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
- <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
- booth 311</td>
+ <td width="115" align="right" valign="top"><b>Mar 3 2014:</b></td>
+ <td width="*"><a href="/blog/2014/03/freeside-3.2-released">3.2 released</a></td>
</tr>
+
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- <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
- <td width="*">Web demo updated to 1.7.1</td>
+ <td width="115" align="right" valign="top"><nobr><b>Feb 19-21 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://fispalive.com/nashville-2014/nashville-2014-schedule-at-a-glance/">FISPA Live</a></td>
</tr>
+
+<!--
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- <td width="115" align="right" valign="top"><b>Jul 17-19 2006:</b>
- </td>
- <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
- booth 618</td>
+ <td width="115" align="right" valign="top"><nobr><b>Jan 29-31 2014:</b></nobr></td>
+ <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
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+-->
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<h4>Freeside offers business solutions:</h4>
- <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $2950 shipped!<br>
+ <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $3450 shipped!<br>
<br>
- <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
+ <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
<br>
<a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
<br>
</table>
<br>
- <img src="imgs/freedom.gif" alt=" ">
+
+<!-- <img src="imgs/freedom.gif" alt=" "> -->
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<td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
- <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
+ <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
<p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
software for their automation needs.<br>
<br>
For complete, easy deployment and maintenance, Freeside is available on
- a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
+ a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
<!--
<br>
<b>Freeside's 100% web-based</b> user interface requires no
<h4><b></b>BILLING</h4>
- <ul>
+ <ul class="indented">
<li> Flexible pricing and rating plans including anniversary billing,
pro-rating, usage based billing and more. Plug-in system allows easy
addition of new pricing plans. </li>
processing gateways. Email, fax, printed and online invoicing.</div> </li>
</ul>
<h4>TICKETING</h4>
- <ul>
+ <ul class="indented">
<li> Complete, integrated trouble ticketing system included, based on
Request Tracker from Best Practical Solutions </li>
<li> Auto-responds to customer email, assigns a ticket number and allows
<li> Multiple queues, custom fields, templates, ticket associations, templates,
customizable workflow, and more. </li>
</ul>
+ <h4>NETWORK MONITORING</h4>
+ <ul class="indented">
+ <li> Complete, integrated network monitoring system included, based on
+ Torrus from K-Open GmbH</li>
+ <li>SNMP discovery, collection and graphing</li>
+ <li>95th percentile and volume billing</li>
+ </ul>
+
<h4>CUSTOMER SERVICE</h4>
- <ul>
+ <ul class="indented">
<li>Online signup page with immediate credit card authorization and provisioning.</li>
<li>Customer self-care including invoice viewing, one-time and recurring
payments, adding and removing services, and password changes. </li>
<li>Simple API available to write your own self-service pages or applications.</li>
</ul>
<h4>RESELLERS</h4>
- <ul>
+ <ul class="indented">
<li>Unlimited resellers with branded invoices, individual pricing and
payment gateways.</li>
<li>Virtualized reseller access allows resellers access to only their
<li>Flexible, fine-grained access control<br>
</li>
</ul>
+
+ <br>
+
+
+ <table>
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+ <tr>
+ <td>
+ <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
+ </td>
+ <td>
+ <h6>Awarded Best of Show</h6>
+ <h4>ITExpo West 2013</h4>
+ <h4>ITExpo East 2010</h4>
+ <h4>ITExpo East 2009</h4>
+ </td>
+
+<!--
+ <td>
+ <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
+ </td>
+ </tr>
+-->
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+ </table>
+
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+<!-- bring me back again soon
+
+ <center>
+ <table STYLE="border:1px solid black" CELLSPACING=0>
+ <tr>
+ <td BGCOLOR="#ffffff">
+ <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
+ </td>
+ <td BGCOLOR="#ffffff">
+ <h5>Please support network neutrality</h5>
+ A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
+ </td>
+ </tr>
+ </table>
+
+ </center>
+
+-->
+
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+
+