-<FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline">
-<SCRIPT TYPE="text/javascript">
-function updateTicketLink() {
- var link = document.getElementById('CreateTicketLink');
- var selector = document.getElementById('Queue')
- link.href = "<% $new_base.'?'.
- join(';', map(
- { ($_ eq 'Queue') ? () : "$_=$new_param{$_}"}
- keys %new_param),'Queue=') %>" + selector.options[selector.selectedIndex].value;
-}
-</SCRIPT>
-<A NAME="tickets"><FONT CLASS="fsinnerbox-title">Tickets</FONT></A>
-<A id="CreateTicketLink" HREF="<% $new_link %>"><% mt('Create new ticket') |h %></A>
- <% mt('in queue') |h %>
-%# fetch list of queues in which the user can create tickets
-% my %queues = FS::TicketSystem->queues('', 'CreateTicket');
-% if( $conf->exists('ticket_system-force_default_queueid') ) {
-<B><% $queues{$new_param{'Queue'}} %></B>
-<INPUT TYPE="hidden" NAME="Queue" VALUE="<% $new_param{'Queue'} %>">
-% }
-% else {
-<SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()">
-% foreach my $queueid ( sort { $queues{$a} cmp $queues{$b} } keys %queues ) {
- <OPTION VALUE="<% $queueid %>"
- <% $queueid == $new_param{'Queue'} ? 'SELECTED' : '' %>
- ><% $queues{$queueid} |h %>
-% }
-</SELECT>
-<SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT>
-% }
-</FORM>
- |
-View
-<A HREF="<% $open_link %>"><% mt($openlabel) |h %></A> |
-<A HREF="<% $res_link %>"><% mt('resolved') |h %></A>
-<BR>
-
-<& /elements/table-grid.html &>
-% my $bgcolor1 = '#eeeeee';
-% my $bgcolor2 = '#ffffff';
-% my $bgcolor = '';
-
-<TR>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('#') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Subject') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Status') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Queue') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Owner') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Due') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Estimated Time') |h %></TH>
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Priority') |h %></TH>
-% if ( $ss_priority ) {
- <TH CLASS="grid" BGCOLOR="#cccccc"><% mt('Customer Priority') |h %></TH>
-% }
-</TR>
-
-% foreach my $ticket ( @tickets ) {
-% my $href = FS::TicketSystem->href_ticket($ticket->{id});
-% if ( $bgcolor eq $bgcolor1 ) {
-% $bgcolor = $bgcolor2;
-% } else {
-% $bgcolor = $bgcolor1;
-% }
-
- <TR>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <A HREF=<%$href%>><% $ticket->{id} %></A>
- </TD>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <A HREF=<%$href%>><% $ticket->{subject} %></A>
- </TD>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{status} %>
- </TD>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{queue} %>
- </TD>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{owner} %>
- </TD>
-
- <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $date_formatter->($ticket->{due}) %>
- </TD>
-
- <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{timeestimated} %>
- </TD>
-
- <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{content}
- ? $ticket->{content}.' ('.$ticket->{priority}.')'
- : $ticket->{priority}
- %>
- </TD>
-
-% if ( $ss_priority ) {
- <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
- <% $ticket->{"CF.{$ss_priority}"} %>
- </TD>
-% }
-
- </TR>
-
-% }
-
-</TABLE>
-
-<%init>
-use Date::Format 'time2str';
-use Date::Parse 'str2time';
-
-my( $conf ) = new FS::Conf;
-my( $cust_main ) = @_;
-my( @tickets ) = $cust_main->tickets;
-
-my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
-my $openlabel = join('/', FS::TicketSystem->statuses );
-
-my $res_link = FS::TicketSystem->href_customer_tickets(
- $cust_main->custnum,
- { 'statuses' => [ 'resolved' ] }
- );
-
-my( $new_base, %new_param ) =
- FS::TicketSystem->href_params_new_ticket( $cust_main );
-
-my $new_link = FS::TicketSystem->href_new_ticket( $cust_main );
-
-my $ss_priority = FS::TicketSystem->selfservice_priority;
-if ( $ss_priority ) {
- my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
- use sort 'stable';
- # sort in the following way:
- @tickets = sort {
- # within a severity level...
- ( $a->{'content'} eq $b->{'content'} ) ? (
- # no-priority tickets sort last
- (
- ($a->{'_selfservice_priority'} eq '') <=>
- ($b->{'_selfservice_priority'} eq '')
- ) ||
- # otherwise obey ticket_system-priority_reverse
- ( $dir *
- ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
- )
- ) : 0; # but don't rearrange between severity levels
- } @tickets;
-}
-
-my $format = $conf->config('date_format') || '%Y-%m-%d';
-
-my $date_formatter = sub {
- my $time = str2time($_[0], 'GMT');
- # exclude times within 24 hours of zero
- ($time > 86400) ? time2str($format, $time) : '';
-};
-
-</%init>
+% my $cust_main = shift;
+<& /elements/table-tickets.html, object => $cust_main &>