% }
%
% use Date::Parse qw( str2time );
-% my $starts = str2time( $ticket->{starts} ); #default format here sucks
+% my $starts = str2time( $ticket->{starts}, 'UTC' ); #default format here sucks
% my $starts_pretty = '';
% $starts_pretty = time2str('%a %h %o %Y %l:%M%P', $starts)
% if $starts > 86400;