ticket_params.addElement( "session_id" );
ticket_params.addElement( sessionId );
ticket_params.addElement( "queue" );
- ticket_params.addElements( 3 ); // otherwise defaults to
+ ticket_params.addElement( 3 ); // otherwise defaults to
// ticket_system-selfservice_queueid
// or ticket_system-default_queueid
ticket_params.addElement( "requestor" ); // these
ticket_params.addElement( "subject" );
ticket_params.addElement( "Houston, we have a problem." );
ticket_params.addElement( "message" );
- ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!\n\nIt needs to be fixed immediately! http://linktest.freeside.biz/hi" );
+ ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!<br><br>It needs to be fixed immediately! <A HREF=\"http://linktest.freeside.biz/hi\">link test</A>" );
+ ticket_params.addElement( "mime_type" );
+ ticket_params.addElement( "text/html" );
HashMap ticket_result = client.execute( "create_ticket", ticket_params);