use FS::cust_svc;
use FS::part_pkg;
use FS::cust_main;
+use FS::cust_location;
use FS::type_pkgs;
use FS::pkg_svc;
use FS::cust_bill_pkg;
+use FS::cust_pkg_detail;
use FS::cust_event;
use FS::h_cust_svc;
use FS::reg_code;
=over 4
-=item pkgnum - primary key (assigned automatically for new billing items)
+=item pkgnum
-=item custnum - Customer (see L<FS::cust_main>)
+Primary key (assigned automatically for new billing items)
-=item pkgpart - Billing item definition (see L<FS::part_pkg>)
+=item custnum
-=item setup - date
+Customer (see L<FS::cust_main>)
-=item bill - date (next bill date)
+=item pkgpart
+
+Billing item definition (see L<FS::part_pkg>)
+
+=item locationnum
+
+Optional link to package location (see L<FS::location>)
+
+=item setup
+
+date
+
+=item bill
+
+date (next bill date)
-=item last_bill - last bill date
+=item last_bill
+
+last bill date
+
+=item adjourn
+
+date
-=item adjourn - date
+=item susp
+
+date
-=item susp - date
+=item expire
-=item expire - date
+date
+
+=item cancel
-=item cancel - date
+date
-=item otaker - order taker (assigned automatically if null, see L<FS::UID>)
+=item otaker
-=item manual_flag - If this field is set to 1, disables the automatic
-unsuspension of this package when using the B<unsuspendauto> config file.
+order taker (assigned automatically if null, see L<FS::UID>)
-=item quantity - If not set, defaults to 1
+=item manual_flag
+
+If this field is set to 1, disables the automatic
+unsuspension of this package when using the B<unsuspendauto> config option.
+
+=item quantity
+
+If not set, defaults to 1
+
+=item change_date
+
+Date of change from previous package
+
+=item change_pkgnum
+
+Previous pkgnum
+
+=item change_pkgpart
+
+Previous pkgpart
+
+=item change_locationnum
+
+Previous locationnum
=back
-Note: setup, bill, adjourn, susp, expire and cancel are specified as UNIX timestamps;
-see L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for
-conversion functions.
+Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
+are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
+L<Time::Local> and L<Date::Parse> for conversion functions.
=head1 METHODS
refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
record will be created corresponding to cust_main.refnum.
-The following options are available: I<change>
+The following options are available:
+
+=over 4
+
+=item change
+
+If set true, supresses any referral credit to a referring customer.
+
+=item options
+
+cust_pkg_option records will be created
-I<change>, if set true, supresses any referral credit to a referring customer.
+=back
=cut
#}
my $conf = new FS::Conf;
- my $cust_main = $self->cust_main;
- my $part_pkg = $self->part_pkg;
- if ( $conf->exists('referral_credit')
- && $cust_main->referral_custnum
- && ! $options{'change'}
- && $part_pkg->freq !~ /^0\D?$/
- )
- {
- my $referring_cust_main = $cust_main->referring_cust_main;
- if ( $referring_cust_main->status ne 'cancelled' ) {
- my $error;
- if ( $part_pkg->freq !~ /^\d+$/ ) {
- warn 'WARNING: Not crediting customer '. $cust_main->referral_custnum.
- ' for package '. $self->pkgnum.
- ' ( customer '. $self->custnum. ')'.
- ' - One-time referral credits not (yet) available for '.
- ' packages with '. $part_pkg->freq_pretty. ' frequency';
- } else {
-
- my $amount = sprintf( "%.2f", $part_pkg->base_recur / $part_pkg->freq );
- my $error =
- $referring_cust_main->
- credit( $amount,
- 'Referral credit for '.$cust_main->name,
- 'reason_type' => $conf->config('referral_credit_type')
- );
- if ( $error ) {
- $dbh->rollback if $oldAutoCommit;
- return "Error crediting customer ". $cust_main->referral_custnum.
- " for referral: $error";
- }
-
- }
-
- }
- }
if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
my $queue = new FS::queue {
# return "Can't delete cust_pkg records!";
#}
-=item replace OLD_RECORD
+=item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
Replaces the OLD_RECORD with this one in the database. If there is an error,
returns the error, otherwise returns false.
cancel is normally updated by the cancel method (and also the order subroutine
in some cases).
-Calls
+Available options are:
+
+=over 4
+
+=item reason
+
+can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
+
+=item reason_otaker
+
+the access_user (see L<FS::access_user>) providing the reason
+
+=item options
+
+hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
+
+=back
=cut
foreach my $method ( qw(adjourn expire) ) { # How many reasons?
if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
- my $error = $new->insert_reason( 'reason' => $options->{'reason'},
- 'date' => $new->$method,
- 'action' => $method,
- 'reason_otaker' => $options{'reason_otaker'},
- );
+ my $error = $new->insert_reason(
+ 'reason' => $options->{'reason'},
+ 'date' => $new->$method,
+ 'action' => $method,
+ 'reason_otaker' => $options->{'reason_otaker'},
+ );
if ( $error ) {
dbh->rollback if $oldAutoCommit;
return "Error inserting cust_pkg_reason: $error";
sub check {
my $self = shift;
+ $self->locationnum('') if $self->locationnum == 0 || $self->locationnum == -1;
+
my $error =
$self->ut_numbern('pkgnum')
|| $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
|| $self->ut_numbern('pkgpart')
+ || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
|| $self->ut_numbern('setup')
|| $self->ut_numbern('bill')
|| $self->ut_numbern('susp')
if ( $options{'reason'} ) {
$error = $self->insert_reason( 'reason' => $options{'reason'},
'action' => $date ? 'expire' : 'cancel',
+ 'date' => $date ? $date : $cancel_time,
'reason_otaker' => $options{'reason_otaker'},
);
if ( $error ) {
if ( !$options{'quiet'} && $conf->exists('emailcancel') && @invoicing_list ) {
my $conf = new FS::Conf;
my $error = send_email(
- 'from' => $conf->config('invoice_from'),
+ 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
'to' => \@invoicing_list,
'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
'body' => [ map "$_\n", $conf->config('cancelmessage') ],
return "Package $pkgnum expires before it would be suspended.";
}
+ my $suspend_time = $options{'time'} || time;
+
if ( $options{'reason'} ) {
$error = $self->insert_reason( 'reason' => $options{'reason'},
'action' => $date ? 'adjourn' : 'suspend',
+ 'date' => $date ? $date : $suspend_time,
'reason_otaker' => $options{'reason_otaker'},
);
if ( $error ) {
}
unless ( $date ) {
+
+ my @labels = ();
+
foreach my $cust_svc (
qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
) {
$dbh->rollback if $oldAutoCommit;
return $error;
}
+ my( $label, $value ) = $cust_svc->label;
+ push @labels, "$label: $value";
}
}
+
+ my $conf = new FS::Conf;
+ if ( $conf->config('suspend_email_admin') ) {
+
+ my $error = send_email(
+ 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
+ #invoice_from ??? well as good as any
+ 'to' => $conf->config('suspend_email_admin'),
+ 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
+ 'body' => [
+ "This is an automatic message from your Freeside installation\n",
+ "informing you that the following customer package has been suspended:\n",
+ "\n",
+ 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
+ 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
+ ( map { "Service : $_\n" } @labels ),
+ ],
+ );
+
+ if ( $error ) {
+ warn "WARNING: can't send suspension admin email (suspending anyway): ".
+ "$error\n";
+ }
+
+ }
+
}
my %hash = $self->hash;
- $date ? ($hash{'adjourn'} = $date) : ($hash{'susp'} = time);
+ if ( $date ) {
+ $hash{'adjourn'} = $date;
+ } else {
+ $hash{'susp'} = $suspend_time;
+ }
my $new = new FS::cust_pkg ( \%hash );
$error = $new->replace( $self, options => { $self->options } );
if ( $error ) {
package, then unsuspends the package itself (clears the susp field and the
adjourn field if it is in the past).
-Available options are: I<adjust_next_bill>.
+Available options are:
+
+=over 4
+
+=item adjust_next_bill
-I<adjust_next_bill> can be set true to adjust the next bill date forward by
+Can be set true to adjust the next bill date forward by
the amount of time the account was inactive. This was set true by default
since 1.4.2 and 1.5.0pre6; however, starting with 1.7.0 this needs to be
explicitly requested. Price plans for which this makes sense (anniversary-date
based than prorate or subscription) could have an option to enable this
behaviour?
+=back
+
If there is an error, returns the error, otherwise returns false.
=cut
}
+
+=item change HASHREF | OPTION => VALUE ...
+
+Changes this package: cancels it and creates a new one, with a different
+pkgpart or locationnum or both. All services are transferred to the new
+package (no change will be made if this is not possible).
+
+Options may be passed as a list of key/value pairs or as a hash reference.
+Options are:
+
+=over 4
+
+=item locaitonnum
+
+New locationnum, to change the location for this package.
+
+=item cust_location
+
+New FS::cust_location object, to create a new location and assign it
+to this package.
+
+=item pkgpart
+
+New pkgpart (see L<FS::part_pkg>).
+
+=item refnum
+
+New refnum (see L<FS::part_referral>).
+
+=back
+
+At least one option must be specified (otherwise, what's the point?)
+
+Returns either the new FS::cust_pkg object or a scalar error.
+
+For example:
+
+ my $err_or_new_cust_pkg = $old_cust_pkg->change
+
+=cut
+
+#some false laziness w/order
+sub change {
+ my $self = shift;
+ my $opt = ref($_[0]) ? shift : { @_ };
+
+# my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
+#
+
+ my $conf = new FS::Conf;
+
+ # Transactionize this whole mess
+ local $SIG{HUP} = 'IGNORE';
+ local $SIG{INT} = 'IGNORE';
+ local $SIG{QUIT} = 'IGNORE';
+ local $SIG{TERM} = 'IGNORE';
+ local $SIG{TSTP} = 'IGNORE';
+ local $SIG{PIPE} = 'IGNORE';
+
+ my $oldAutoCommit = $FS::UID::AutoCommit;
+ local $FS::UID::AutoCommit = 0;
+ my $dbh = dbh;
+
+ my $error;
+
+ my %hash = ();
+
+ my $time = time;
+
+ #$hash{$_} = $self->$_() foreach qw( last_bill bill );
+
+ #$hash{$_} = $self->$_() foreach qw( setup );
+
+ $hash{'setup'} = $time if $self->setup;
+
+ $hash{'change_date'} = $time;
+ $hash{"change_$_"} = $self->$_()
+ foreach qw( pkgnum pkgpart locationnum );
+
+ if ( $opt->{'cust_location'} &&
+ ( ! $opt->{'locationnum'} || $opt->{'locationnum'} == -1 ) ) {
+ $error = $opt->{'cust_location'}->insert;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "inserting cust_location (transaction rolled back): $error";
+ }
+ $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
+ }
+
+ # Create the new package.
+ my $cust_pkg = new FS::cust_pkg {
+ custnum => $self->custnum,
+ pkgpart => ( $opt->{'pkgpart'} || $self->pkgpart ),
+ refnum => ( $opt->{'refnum'} || $self->refnum ),
+ locationnum => ( $opt->{'locationnum'} || $self->locationnum ),
+ %hash,
+ };
+
+ $error = $cust_pkg->insert( 'change' => 1 );
+ if ($error) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+
+ # Transfer services and cancel old package.
+
+ $error = $self->transfer($cust_pkg);
+ if ($error and $error == 0) {
+ # $old_pkg->transfer failed.
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+
+ if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
+ warn "trying transfer again with change_svcpart option\n" if $DEBUG;
+ $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
+ if ($error and $error == 0) {
+ # $old_pkg->transfer failed.
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ }
+
+ if ($error > 0) {
+ # Transfers were successful, but we still had services left on the old
+ # package. We can't change the package under this circumstances, so abort.
+ $dbh->rollback if $oldAutoCommit;
+ return "Unable to transfer all services from package ". $self->pkgnum;
+ }
+
+ #Good to go, cancel old package.
+ $error = $self->cancel( quiet=>1 );
+ if ($error) {
+ $dbh->rollback;
+ return $error;
+ }
+
+ $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+ $cust_pkg;
+
+}
+
=item last_bill
Returns the last bill date, or if there is no last bill date, the setup date.
qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
}
+=item cust_pkg_detail [ DETAILTYPE ]
+
+Returns any customer package details for this package (see
+L<FS::cust_pkg_detail>).
+
+DETAILTYPE can be set to "I" for invoice details or "C" for comments.
+
+=cut
+
+sub cust_pkg_detail {
+ my $self = shift;
+ my %hash = ( 'pkgnum' => $self->pkgnum );
+ $hash{detailtype} = shift if @_;
+ qsearch({
+ 'table' => 'cust_pkg_detail',
+ 'hashref' => \%hash,
+ 'order_by' => 'ORDER BY weight, pkgdetailnum',
+ });
+}
+
+=item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
+
+Sets customer package details for this package (see L<FS::cust_pkg_detail>).
+
+DETAILTYPE can be set to "I" for invoice details or "C" for comments.
+
+If there is an error, returns the error, otherwise returns false.
+
+=cut
+
+sub set_cust_pkg_detail {
+ my( $self, $detailtype, @details ) = @_;
+
+ local $SIG{HUP} = 'IGNORE';
+ local $SIG{INT} = 'IGNORE';
+ local $SIG{QUIT} = 'IGNORE';
+ local $SIG{TERM} = 'IGNORE';
+ local $SIG{TSTP} = 'IGNORE';
+ local $SIG{PIPE} = 'IGNORE';
+
+ my $oldAutoCommit = $FS::UID::AutoCommit;
+ local $FS::UID::AutoCommit = 0;
+ my $dbh = dbh;
+
+ foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
+ my $error = $current->delete;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "error removing old detail: $error";
+ }
+ }
+
+ foreach my $detail ( @details ) {
+ my $cust_pkg_detail = new FS::cust_pkg_detail {
+ 'pkgnum' => $self->pkgnum,
+ 'detailtype' => $detailtype,
+ 'detail' => $detail,
+ };
+ my $error = $cust_pkg_detail->insert;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "error adding new detail: $error";
+ }
+
+ }
+
+ $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+ '';
+
+}
+
=item cust_event
Returns the new-style customer billing events (see L<FS::cust_event>) for this invoice.
=item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
-Like h_labels, except returns a simple flat list, and shortens long
-(currently >5) lists of identical services to one line that lists the service
-label and the number of individual services rather than individual items.
+Like h_labels, except returns a simple flat list, and shortens long
+(currently >5 or the cust_bill-max_same_services configuration value) lists of
+identical services to one line that lists the service label and the number of
+individual services rather than individual items.
=cut
sub h_labels_short {
my $self = shift;
+ my $conf = new FS::Conf;
+ my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
+
my %labels;
#tie %labels, 'Tie::IxHash';
push @{ $labels{$_->[0]} }, $_->[1]
foreach $self->h_labels(@_);
my @labels;
foreach my $label ( keys %labels ) {
- my @values = @{ $labels{$label} };
+ my %seen = ();
+ my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
my $num = scalar(@values);
- if ( $num > 5 ) {
+ if ( $num > $max_same_services ) {
push @labels, "$label ($num)";
} else {
push @labels, map { "$label: $_" } @values;
qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
}
+=item cust_location
+
+Returns the location object, if any (see L<FS::cust_location>).
+
+=cut
+
+sub cust_location {
+ my $self = shift;
+ return '' unless $self->locationnum;
+ qsearchs( 'cust_location', { 'locationnum' => $self->locationnum } );
+}
+
+=item cust_location_or_main
+
+If this package is associated with a location, returns the locaiton (see
+L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
+
+=cut
+
+sub cust_location_or_main {
+ my $self = shift;
+ $self->cust_location || $self->cust_main;
+}
+
=item seconds_since TIMESTAMP
Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
}
+=item location_sql
+
+Returns a list: the first item is an SQL fragment identifying matching
+packages/customers via location (taking into account shipping and package
+address taxation, if enabled), and subsequent items are the parameters to
+substitute for the placeholders in that fragment.
+
+=cut
+
+sub location_sql {
+ my($class, %opt) = @_;
+ my $ornull = $opt{'ornull'};
+
+ my $conf = new FS::Conf;
+
+ # '?' placeholders in _location_sql_where
+ my @bill_param;
+ if ( $ornull ) {
+ @bill_param = qw( county county county state state state country );
+ } else {
+ @bill_param = qw( county county state state country );
+ }
+
+ my $main_where;
+ my @main_param;
+ if ( $conf->exists('tax-ship_address') ) {
+
+ $main_where = "(
+ ( ( ship_last IS NULL OR ship_last = '' )
+ AND ". _location_sql_where('cust_main', '', $ornull ). "
+ )
+ OR ( ship_last IS NOT NULL AND ship_last != ''
+ AND ". _location_sql_where('cust_main', 'ship_', $ornull). "
+ )
+ )";
+ # AND payby != 'COMP'
+
+ @main_param = ( @bill_param, @bill_param );
+
+ } else {
+
+ $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
+ @main_param = @bill_param;
+
+ }
+
+ my $where;
+ my @param;
+ if ( $conf->exists('tax-pkg_address') ) {
+
+ $where = " (
+ ( cust_pkg.locationnum IS NULL AND $main_where )
+ OR ( cust_pkg.locationnum IS NOT NULL AND ". _location_sql_where('cust_location', '', $ornull). " )
+ )";
+ @param = ( @main_param, @bill_param );
+
+ } else {
+
+ $where = $main_where;
+ @param = @main_param;
+
+ }
+
+ ( $where, @param );
+
+}
+
+#subroutine, helper for able
+sub _location_sql_where {
+ my $table = shift;
+ my $prefix = @_ ? shift : '';
+ my $ornull = @_ ? shift : '';
+ $ornull = $ornull ? ' OR ? IS NULL ' : '';
+ "
+ ( $table.${prefix}county = ? OR ? = '' $ornull )
+ AND ( $table.${prefix}state = ? OR ? = '' $ornull )
+ AND $table.${prefix}country = ?
+ ";
+}
+
=head1 SUBROUTINES
=over 4
my $dbh = dbh;
my $error;
- my $cust_main = qsearchs('cust_main', { custnum => $custnum });
- return "Customer not found: $custnum" unless $cust_main;
+# my $cust_main = qsearchs('cust_main', { custnum => $custnum });
+# return "Customer not found: $custnum" unless $cust_main;
my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
@$remove_pkgnum;
my %hash = ();
if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
- my $time = time;
+ my $err_or_cust_pkg =
+ $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
+ 'refnum' => $refnum,
+ );
- #$hash{$_} = $old_cust_pkg[0]->$_() foreach qw( last_bill bill );
-
- #$hash{$_} = $old_cust_pkg[0]->$_() foreach qw( setup );
- $hash{'setup'} = $time if $old_cust_pkg[0]->setup;
+ unless (ref($err_or_cust_pkg)) {
+ $dbh->rollback if $oldAutoCommit;
+ return $err_or_cust_pkg;
+ }
+
+ push @$return_cust_pkg, $err_or_cust_pkg;
+ return '';
- $hash{'change_date'} = $time;
- $hash{"change_$_"} = $old_cust_pkg[0]->$_() foreach qw( pkgnum pkgpart );
}
# Create the new packages.
'';
}
-=item insert_reason
-
-Associates this package with a (suspension or cancellation) reason (see
-L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
-L<FS::reason>).
-
-Available options are:
-
-=over 4
-
-=item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
-
-=item date
-
-=back
-
-If there is an error, returns the error, otherwise returns false.
-
-=cut
-
=item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
+A bulk change method to change packages for multiple customers.
+
PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
-L<FS::part_pkg>) to order for this customer. Duplicates are of course
+L<FS::part_pkg>) to order for each customer. Duplicates are of course
permitted.
REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
'';
}
+=item insert_reason
+
+Associates this package with a (suspension or cancellation) reason (see
+L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
+L<FS::reason>).
+
+Available options are:
+
+=over 4
+
+=item reason
+
+can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
+
+=item reason_otaker
+
+the access_user (see L<FS::access_user>) providing the reason
+
+=item date
+
+a unix timestamp
+
+=item action
+
+the action (cancel, susp, adjourn, expire) associated with the reason
+
+=back
+
+If there is an error, returns the error, otherwise returns false.
+
+=cut
+
sub insert_reason {
my ($self, %options) = @_;