use MIME::Entity;
use FS::UID qw( getotaker dbh );
use FS::Misc qw( send_email );
-use FS::Record qw( qsearch qsearchs );
+use FS::Record qw( qsearch qsearchs fields );
use FS::CurrentUser;
use FS::cust_svc;
use FS::part_pkg;
|| $self->ut_numbern('susp')
|| $self->ut_numbern('cancel')
|| $self->ut_numbern('adjourn')
+ || $self->ut_numbern('resume')
|| $self->ut_numbern('expire')
|| $self->ut_numbern('dundate')
|| $self->ut_enum('no_auto', [ '', 'Y' ])
return "A package with both start date (future start) and setup date (already started) will never bill"
if $self->start_date && $self->setup;
+ return "A future unsuspend date can only be set for a package with a suspend date"
+ if $self->resume and !$self->susp and !$self->adjourn;
+
$self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
if ( $self->dbdef_table->column('manual_flag') ) {
'';
}
+=item uncancel
+
+"Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
+locationnum, (other fields?). Attempts to re-provision cancelled services
+using history information (errors at this stage are not fatal).
+
+cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
+
+svc_fatal: service provisioning errors are fatal
+
+svc_errors: pass an array reference, will be filled in with any provisioning errors
+
+=cut
+
+sub uncancel {
+ my( $self, %options ) = @_;
+
+ #in case you try do do $uncancel-date = $cust_pkg->uncacel
+ return '' unless $self->get('cancel');
+
+ ##
+ # Transaction-alize
+ ##
+
+ local $SIG{HUP} = 'IGNORE';
+ local $SIG{INT} = 'IGNORE';
+ local $SIG{QUIT} = 'IGNORE';
+ local $SIG{TERM} = 'IGNORE';
+ local $SIG{TSTP} = 'IGNORE';
+ local $SIG{PIPE} = 'IGNORE';
+
+ my $oldAutoCommit = $FS::UID::AutoCommit;
+ local $FS::UID::AutoCommit = 0;
+ my $dbh = dbh;
+
+ ##
+ # insert the new package
+ ##
+
+ my $cust_pkg = new FS::cust_pkg {
+ last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
+ bill => ( $options{'bill'} || $self->get('bill') ),
+ uncancel => time,
+ uncancel_pkgnum => $self->pkgnum,
+ map { $_ => $self->get($_) } qw(
+ custnum pkgpart locationnum
+ setup
+ susp adjourn resume expire start_date contract_end dundate
+ change_date change_pkgpart change_locationnum
+ manual_flag no_auto quantity agent_pkgid recur_show_zero setup_show_zero
+ ),
+ };
+
+ my $error = $cust_pkg->insert(
+ 'change' => 1, #supresses any referral credit to a referring customer
+ );
+ if ($error) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+
+ ##
+ # insert services
+ ##
+
+ #find historical services within this timeframe before the package cancel
+ # (incompatible with "time" option to cust_pkg->cancel?)
+ my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
+ # too little? (unprovisioing export delay?)
+ my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
+ my @h_cust_svc = $self->h_cust_svc( $end, $start );
+
+ my @svc_errors;
+ foreach my $h_cust_svc (@h_cust_svc) {
+ my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
+ #next unless $h_svc_x; #should this happen?
+ (my $table = $h_svc_x->table) =~ s/^h_//;
+ require "FS/$table.pm";
+ my $class = "FS::$table";
+ my $svc_x = $class->new( {
+ 'pkgnum' => $cust_pkg->pkgnum,
+ 'svcpart' => $h_cust_svc->svcpart,
+ map { $_ => $h_svc_x->get($_) } fields($table)
+ } );
+
+ # radius_usergroup
+ if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
+ $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
+ }
+
+ my $svc_error = $svc_x->insert;
+ if ( $svc_error && $options{svc_fatal} ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ push @svc_errors, $svc_error if $svc_error;
+ }
+
+ #these are pretty rare, but should handle them
+ # - dsl_device (mac addresses)
+ # - phone_device (mac addresses)
+ # - dsl_note (ikano notes)
+ # - domain_record (i.e. restore DNS information w/domains)
+ # - inventory_item(?) (inventory w/un-cancelling service?)
+ # - nas (svc_broaband nas stuff)
+ #this stuff is unused in the wild afaik
+ # - mailinglistmember
+ # - router.svcnum?
+ # - svc_domain.parent_svcnum?
+ # - acct_snarf (ancient mail fetching config)
+ # - cgp_rule (communigate)
+ # - cust_svc_option (used by our Tron stuff)
+ # - acct_rt_transaction (used by our time worked stuff)
+
+ ##
+ # also move over any services that didn't unprovision at cancellation
+ ##
+
+ foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
+ $cust_svc->pkgnum( $cust_pkg->pkgnum );
+ my $error = $cust_svc->replace;
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ }
+
+ ##
+ # Finish
+ ##
+
+ $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+
+ ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
+ @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
+
+ '';
+}
+
=item unexpire
Cancels any pending expiration (sets the expire field to null).
=over 4
-=item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
+=item reason - can be set to a cancellation reason (see L<FS:reason>),
+either a reasonnum of an existing reason, or passing a hashref will create
+a new reason. The hashref should have the following keys:
+- typenum - Reason type (see L<FS::reason_type>
+- reason - Text of the new reason.
+
+=item date - can be set to a unix style timestamp to specify when to
+suspend (adjourn)
-=item date - can be set to a unix style timestamp to specify when to suspend (adjourn)
+=item time - can be set to override the current time, for calculation
+of final invoices or unused-time credits
+
+=item resume_date - can be set to a time when the package should be
+unsuspended. This may be more convenient than calling C<unsuspend()>
+separately.
=back
my $suspend_time = $options{'time'} || time;
my $date = $options{date} if $options{date}; # adjourn/suspend later
- $date = '' if ($date && $date <= time); # complain instead?
+ $date = '' if ($date && $date <= $suspend_time); # complain instead?
if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
dbh->rollback if $oldAutoCommit;
} else {
$hash{'susp'} = $suspend_time;
}
+
+ my $resume_date = $options{'resume_date'} || 0;
+ if ( $resume_date > ($date || $suspend_time) ) {
+ $hash{'resume'} = $resume_date;
+ }
+
my $new = new FS::cust_pkg ( \%hash );
$error = $new->replace( $self, options => { $self->options } );
if ( $error ) {
Generate a credit for this package for the time remaining in the current
billing period. MODE is either "suspend" or "cancel" (determines the
-credit type). TIME is the time of suspension/cancellation. Both options
+credit type). TIME is the time of suspension/cancellation. Both arguments
are mandatory.
=cut
=over 4
+=item date
+
+Can be set to a date to unsuspend the package in the future (the 'resume'
+field).
+
=item adjust_next_bill
Can be set true to adjust the next bill date forward by
my $pkgnum = $old->pkgnum;
if ( $old->get('cancel') || $self->get('cancel') ) {
- dbh->rollback if $oldAutoCommit;
+ $dbh->rollback if $oldAutoCommit;
return "Can't unsuspend cancelled package $pkgnum";
}
unless ( $old->get('susp') && $self->get('susp') ) {
- dbh->rollback if $oldAutoCommit;
+ $dbh->rollback if $oldAutoCommit;
return ""; # no error # complain instead?
}
+ my $date = $opt{'date'};
+ if ( $date and $date > time ) { # return an error if $date <= time?
+
+ if ( $old->get('expire') && $old->get('expire') < $date ) {
+ $dbh->rollback if $oldAutoCommit;
+ return "Package $pkgnum expires before it would be unsuspended.";
+ }
+
+ my $new = new FS::cust_pkg { $self->hash };
+ $new->set('resume', $date);
+ $error = $new->replace($self, options => $self->options);
+
+ if ( $error ) {
+ $dbh->rollback if $oldAutoCommit;
+ return $error;
+ }
+ else {
+ $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+ return '';
+ }
+
+ } #if $date
+
+ my @labels = ();
+
foreach my $cust_svc (
qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
) {
$dbh->rollback if $oldAutoCommit;
return $error;
}
+ my( $label, $value ) = $cust_svc->label;
+ push @labels, "$label: $value";
}
}
}
$hash{'susp'} = '';
- $hash{'adjourn'} = '' if $hash{'adjourn'} < time;
+ $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
+ $hash{'resume'} = '' if !$hash{'adjourn'};
my $new = new FS::cust_pkg ( \%hash );
$error = $new->replace( $self, options => { $self->options } );
if ( $error ) {
return $error;
}
+ if ( $conf->config('unsuspend_email_admin') ) {
+
+ my $error = send_email(
+ 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
+ #invoice_from ??? well as good as any
+ 'to' => $conf->config('unsuspend_email_admin'),
+ 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
+ "This is an automatic message from your Freeside installation\n",
+ "informing you that the following customer package has been unsuspended:\n",
+ "\n",
+ 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
+ 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
+ ( map { "Service : $_\n" } @labels ),
+ ],
+ );
+
+ if ( $error ) {
+ warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
+ "$error\n";
+ }
+
+ }
+
$dbh->commit or die $dbh->errstr if $oldAutoCommit;
''; #no errors
my %hash = $self->hash;
$hash{'adjourn'} = '';
+ $hash{'resume'} = '';
my $new = new FS::cust_pkg ( \%hash );
$error = $new->replace( $self, options => { $self->options } );
if ( $error ) {
if ( $keep_dates ) {
foreach my $date ( qw(setup bill last_bill susp adjourn cancel expire
- start_date contract_end ) ) {
+ resume start_date contract_end ) ) {
$hash{$date} = $self->getfield($date);
}
}
"NOT (".FS::cust_pkg->onetime_sql . ")";
}
else {
- foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end cancel )) {
+ foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end change_date cancel )) {
next unless exists($params->{$field});
# '?' placeholders in _location_sql_where
my $x = $ornull ? 3 : 2;
- my @bill_param = ( ('city')x3, ('county')x$x, ('state')x$x, 'country' );
+ my @bill_param = (
+ ('district')x3,
+ ('city')x3,
+ ('county')x$x,
+ ('state')x$x,
+ 'country'
+ );
my $main_where;
my @main_param;
$ornull = $ornull ? ' OR ? IS NULL ' : '';
- my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL ) ";
- my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL ) ";
- my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL ) ";
+ my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
+ my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
+ my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
# ( $table.${prefix}city = ? $or_empty_city $ornull )
"
- ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS text) IS NULL )
- AND ( $table.${prefix}county = ? $or_empty_county $ornull )
- AND ( $table.${prefix}state = ? $or_empty_state $ornull )
- AND $table.${prefix}country = ?
+ ( $table.${prefix}district = ? OR ? = '' OR CAST(? AS text) IS NULL )
+ AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS text) IS NULL )
+ AND ( $table.${prefix}county = ? $or_empty_county $ornull )
+ AND ( $table.${prefix}state = ? $or_empty_state $ornull )
+ AND $table.${prefix}country = ?
";
}