self-service ticket priority and edit subject, #13199

[freeside.git] / FS / FS / TicketSystem.pm

diff --git a/FS/FS/TicketSystem.pm b/FS/FS/TicketSystem.pm
index f5c8e7d..9d11ff4 100644 (file)
--- a/FS/FS/TicketSystem.pm
+++ b/FS/FS/TicketSystem.pm
@@ -28,7 +28,7 @@ sub AUTOLOAD {
 }
 
 sub _upgrade_data {
-  return if $system ne 'RT_Internal';
+  return if !defined($system) || $system ne 'RT_Internal';
   my ($class, %opts) = @_;
 
   # go ahead and use the RT API for this
@@ -38,32 +38,6 @@ sub _upgrade_data {
   my $CurrentUser = $session->{'CurrentUser'}
     or die 'freeside-upgrade must run as a valid RT user';
 
-  # CustomFieldChange scrip condition
-  my $ScripCondition = RT::ScripCondition->new($CurrentUser);
-  $ScripCondition->LoadByCols('ExecModule' => 'CustomFieldChange');
-  if (!defined($ScripCondition->Id)) {
-    my ($val, $msg) = $ScripCondition->Create(
-      'Name' => 'On Custom Field Change',
-      'Description' => 'When a custom field is changed to some value',
-      'ExecModule' => 'CustomFieldChange',
-      'ApplicableTransTypes' => 'Any',
-    );
-    die $msg if !$val;
-  }
-
-  # SetPriority scrip action
-  my $ScripAction = RT::ScripAction->new($CurrentUser);
-  $ScripAction->LoadByCols('ExecModule' => 'SetPriority');
-  if (!defined($ScripAction->Id)) {
-    my ($val, $msg) = $ScripAction->Create(
-      'Name' => 'Set Priority',
-      'Description' => 'Set ticket priority',
-      'ExecModule' => 'SetPriority',
-      'Argument' => '',
-    );
-    die $msg if !$val;
-  }
-
   # EscalateQueue custom field and friends
   my $CF = RT::CustomField->new($CurrentUser);
   $CF->Load('EscalateQueue');
@@ -84,6 +58,91 @@ sub _upgrade_data {
     );
     die $msg if !$val;
   }
+
+  # Load from RT data file
+  our (@Groups, @Users, @ACL, @Queues, @ScripActions, @ScripConditions,
+       @Templates, @CustomFields, @Scrips, @Attributes, @Initial, @Final);
+  my $datafile = '%%%RT_PATH%%%/etc/initialdata';
+  eval { require $datafile };
+  if ( $@ ) {
+    warn "Couldn't load RT data from '$datafile': $@\n(skipping)\n";
+    return;
+  }
+
+  # Cache existing ScripCondition, ScripAction, and Template IDs
+  my $search = RT::ScripConditions->new($CurrentUser);
+  $search->UnLimit;
+  my %condition = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef };
+
+  $search = RT::ScripActions->new($CurrentUser);
+  $search->UnLimit;
+  my %action = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef };
+
+  $search = RT::Templates->new($CurrentUser);
+  $search->UnLimit;
+  my %template = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef };
+
+  # ScripConditions
+  my $ScripCondition = RT::ScripCondition->new($CurrentUser);
+  foreach my $sc (@ScripConditions) {
+    # $sc: Name, Description, ApplicableTransTypes, ExecModule, Argument
+    next if exists( $condition{ lc($sc->{Name}) } );
+    my ($val, $msg) = $ScripCondition->Create( %$sc );
+    die $msg if !$val;
+    $condition{ lc($ScripCondition->Name) } = $ScripCondition->Id;
+  }
+
+  # ScripActions
+  my $ScripAction = RT::ScripAction->new($CurrentUser);
+  foreach my $sa (@ScripActions) {
+    # $sa: Name, Description, ExecModule, Argument
+    next if exists( $action{ lc($sa->{Name}) } );
+    my ($val, $msg) = $ScripAction->Create( %$sa );
+    die $msg if !$val;
+    $action{ lc($ScripAction->Name) } = $ScripAction->Id;
+  }
+
+  # Templates
+  my $Template = RT::Template->new($CurrentUser);
+  foreach my $t (@Templates) {
+    # $t: Queue, Name, Description, Content
+    next if exists( $template{ lc($t->{Name}) } );
+    my ($val, $msg) = $Template->Create( %$t );
+    die $msg if !$val;
+    $template{ lc($Template->Name) } = $Template->Id;
+  }
+
+  # Scrips
+  my $Scrip = RT::Scrip->new($CurrentUser);
+  foreach my $s ( @Scrips ) {
+    my $desc = $s->{'Description'};
+    my ($c, $a, $t) = map lc,
+      @{ $s }{'ScripCondition', 'ScripAction', 'Template'};
+    if ( !$condition{$c} ) {
+      warn "ScripCondition '$c' not found.\n";
+      next;
+    }
+    if ( !$action{$a} ) {
+      warn "ScripAction '$a' not found.\n";
+      next;
+    }
+    if ( !$template{$t} ) {
+      warn "Template '$t' not found.\n";
+      next;
+    }
+    my %param = (
+      ScripCondition => $condition{$c},
+      ScripAction => $action{$a},
+      Template => $template{$t},
+      Queue => 0,
+    );
+    $Scrip->LoadByCols(%param);
+    if (!defined($Scrip->Id)) {
+      my ($val, $msg) = $Scrip->Create(%param, Description => $desc);
+      die $msg if !$val;
+    }
+  } #foreach (@Scrips)
+
   return;
 }