my $conf = FS::Conf->new;
my $priority_order =
$conf->exists('ticket_system-priority_reverse') ? 'ASC' : 'DESC';
- my $custom_priority =
- $conf->config('ticket_system-custom_priority_field') || '';
- my @order_by;
- my $ss_priority = selfservice_priority();
- push @order_by, { FIELD => "CF.{$ss_priority}", ORDER => $priority_order }
- if $ss_priority;
- push @order_by,
+ my @order_by = (
{ FIELD => 'Priority', ORDER => $priority_order },
{ FIELD => 'Id', ORDER => 'DESC' },
- ;
+ );
$Tickets->OrderByCols(@order_by);
while ( my $t = $Tickets->Next ) {
push @tickets, _ticket_info($t);
}
+
return \@tickets;
}