package FS::TicketSystem::RT_Internal;
use strict;
-use vars qw( @ISA );
+use vars qw( @ISA $DEBUG $me );
+use Data::Dumper;
use FS::UID qw(dbh);
use FS::CGI qw(popurl);
use FS::TicketSystem::RT_Libs;
+use RT::CurrentUser;
@ISA = qw( FS::TicketSystem::RT_Libs );
+$DEBUG = 1;
+$me = '[FS::TicketSystem::RT_Internal]';
+
sub sql_num_customer_tickets {
"( select count(*) from tickets
join links on ( tickets.id = links.localbase )
)";
}
-sub num_customer_tickets {
- my( $self, $custnum, $priority ) = ( shift, shift, shift );
- $self->SUPER::num_customer_tickets( $custnum, $priority, dbh );
-}
-
-sub customer_tickets {
- my( $self, $custnum, $limit, $priority ) = ( shift, shift, shift, shift );
- $self->SUPER::customer_tickets( $custnum, $limit, $priority, dbh );
-}
-
sub baseurl {
#my $self = shift;
if ( $RT::URI::freeside::URL ) {
- $RT::URI::freeside::URL. 'rt/';
+ $RT::URI::freeside::URL. '/rt/';
} else {
'http://you_need_to_set_RT_URI_freeside_URL_in_SiteConfig.pm/';
}
}
+#mapping/genericize??
+#ShowConfigTab ModifySelf
+sub access_right {
+ my( $self, $session, $right ) = @_;
+
+ #return '' unless $conf->config('ticket_system');
+ return '' unless FS::Conf->new->config('ticket_system');
+
+ if ( $session && $session->{'Current_User'} ) {
+ warn "$me access_right: using existing session and CurrentUser: \n".
+ Dumper($session->{'CurrentUser'})
+ if $DEBUG;
+ } else {
+ warn "$me access_right: loading session and CurrentUser\n" if $DEBUG > 1;
+ $self->_web_external_auth($session);
+ }
+
+ #warn "$me access_right: CurrentUser ". $session->{'CurrentUser'}. ":\n".
+ # ( $DEBUG>1 ? Dumper($session->{'CurrentUser'}) : '' )
+ # if $DEBUG > 1;
+
+ $session->{'CurrentUser'}->HasRight( Right => $right,
+ Object => $RT::System );
+}
+
+#shameless false laziness w/RT::Interface::Web::AttemptExternalAuth
+# to get logged into RT from afar
+sub _web_external_auth {
+ my( $self, $session ) = @_;
+
+ my $user = $FS::CurrentUser::CurrentUser->username;
+
+ $session->{'CurrentUser'} = RT::CurrentUser->new();
+
+ warn "$me _web_external_auth loading RT user for $user\n"
+ if $DEBUG > 1;
+
+ $session->{'CurrentUser'}->Load($user);
+
+ if ( ! $session->{'CurrentUser'}->Id() ) {
+
+ # Create users on-the-fly
+
+ warn "can't load RT user for $user; auto-creating\n"
+ if $DEBUG;
+
+ my $UserObj = RT::User->new( RT::CurrentUser->new('RT_System') );
+
+ my ( $val, $msg ) = $UserObj->Create(
+ %{ ref($RT::AutoCreate) ? $RT::AutoCreate : {} },
+ Name => $user,
+ Gecos => $user,
+ );
+
+ if ($val) {
+
+ # now get user specific information, to better create our user.
+ my $new_user_info
+ = RT::Interface::Web::WebExternalAutoInfo($user);
+
+ # set the attributes that have been defined.
+ # FIXME: this is a horrible kludge. I'm sure there's something cleaner
+ foreach my $attribute (
+ 'Name', 'Comments',
+ 'Signature', 'EmailAddress',
+ 'PagerEmailAddress', 'FreeformContactInfo',
+ 'Organization', 'Disabled',
+ 'Privileged', 'RealName',
+ 'NickName', 'Lang',
+ 'EmailEncoding', 'WebEncoding',
+ 'ExternalContactInfoId', 'ContactInfoSystem',
+ 'ExternalAuthId', 'Gecos',
+ 'HomePhone', 'WorkPhone',
+ 'MobilePhone', 'PagerPhone',
+ 'Address1', 'Address2',
+ 'City', 'State',
+ 'Zip', 'Country'
+ )
+ {
+ #uhh, wrong root
+ #$m->comp( '/Elements/Callback', %ARGS,
+ # _CallbackName => 'NewUser' );
+
+ my $method = "Set$attribute";
+ $UserObj->$method( $new_user_info->{$attribute} )
+ if ( defined $new_user_info->{$attribute} );
+ }
+ $session->{'CurrentUser'}->Load($user);
+ }
+ else {
+
+ # we failed to successfully create the user. abort abort abort.
+ delete $session->{'CurrentUser'};
+
+ die "can't auto-create RT user"; #an error message would be nice :/
+ #$m->abort() unless $RT::WebFallbackToInternalAuth;
+ #$m->comp( '/Elements/Login', %ARGS,
+ # Error => loc( 'Cannot create user: [_1]', $msg ) );
+ }
+ }
+
+ unless ( $session->{'CurrentUser'}->Id() ) {
+ delete $session->{'CurrentUser'};
+
+ die "can't auto-create RT user";
+ #$user = $orig_user;
+ #
+ #if ($RT::WebExternalOnly) {
+ # $m->comp( '/Elements/Login', %ARGS,
+ # Error => loc('You are not an authorized user') );
+ # $m->abort();
+ #}
+ }
+
+}
+
1;