},
{
+ 'key' => 'company_physical_address',
+ 'section' => 'addresses',
+ 'description' => 'Your physical company address, for use in supplying google map directions, defaults to company_address',
+ 'type' => 'textarea',
+ 'per_agent' => 1,
+ },
+
+ {
'key' => 'show_ship_company',
'section' => 'addresses',
'description' => 'Turns on display/collection of a "service company name" field for customers.',
},
{
+ 'key' => 'pingd-interval',
+ 'section' => 'network_monitoring',
+ 'description' => 'Run ping scans of broadband services at this interval.',
+ 'type' => 'select',
+ 'select_hash' => [ '' => '',
+ 60 => '1 min',
+ 300 => '5 min',
+ 600 => '10 min',
+ 1800 => '30 min',
+ 3600 => '1 hour',
+ 14400 => '4 hours',
+ 28800 => '8 hours',
+ 86400 => '1 day',
+ ],
+ },
+
+ {
'key' => 'ticket_system-default_queueid',
'section' => 'ticketing',
'description' => 'Default queue used when creating new customer tickets.',