ticketing escalation, part 1, RT#8254

[freeside.git] / FS / FS / Conf.pm

diff --git a/FS/FS/Conf.pm b/FS/FS/Conf.pm
index d3cd994..e3fc7e3 100644 (file)
--- a/FS/FS/Conf.pm
+++ b/FS/FS/Conf.pm
@@ -2551,6 +2551,13 @@ and customer address. Include units.',
     'type'        => 'text',
   },
 
+  {
+    'key'         => 'ticket_system-escalation',
+    'section'     => '',
+    'description' => 'Enable priority escalation of tickets as part of daily batch processing.',
+    'type'        => 'checkbox',
+  },
+
   {
     'key'         => 'ticket_system-rt_external_datasrc',
     'section'     => '',