}
},
},
+
{
'key' => 'ticket_system-force_default_queueid',
'section' => 'ticketing',
'description' => 'Disallow queue selection when creating new tickets from customer view.',
'type' => 'checkbox',
},
+
{
'key' => 'ticket_system-selfservice_queueid',
'section' => 'ticketing',
'type' => 'checkbox',
},
+ {
+ 'key' => 'ticket_system-appointment-queueid',
+ 'section' => 'ticketing',
+ 'description' => 'Custom field from the ticketing system to use as an appointment classification.',
+ #false laziness w/above
+ 'type' => 'select-sub',
+ 'options_sub' => sub {
+ my $conf = new FS::Conf;
+ if ( $conf->config('ticket_system') ) {
+ eval "use FS::TicketSystem;";
+ die $@ if $@;
+ FS::TicketSystem->queues();
+ } else {
+ ();
+ }
+ },
+ 'option_sub' => sub {
+ my $conf = new FS::Conf;
+ if ( $conf->config('ticket_system') ) {
+ eval "use FS::TicketSystem;";
+ die $@ if $@;
+ FS::TicketSystem->queue(shift);
+ } else {
+ '';
+ }
+ },
+ },
+
+ {
+ 'key' => 'ticket_system-appointment-custom_field',
+ 'section' => 'ticketing',
+ 'description' => 'Custom field from the ticketing system to use as an appointment classification.',
+ 'type' => 'text',
+ },
+
{
'key' => 'ticket_system-escalation',
'section' => 'ticketing',
{
'key' => 'disable_previous_balance',
'section' => 'invoicing',
- 'description' => 'Disable inclusion of previous balance, payment, and credit lines on invoices.',
+ 'description' => 'Show new charges only; do not list previous invoices, payments, or credits on the invoice.',
'type' => 'checkbox',
'per_agent' => 1,
},