{
'key' => 'ticket_system',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Ticketing system integration. <b>RT_Internal</b> uses the built-in RT ticketing system (see the <a href="http://www.freeside.biz/mediawiki/index.php/Freeside:2.1:Documentation:RT_Installation">integrated ticketing installation instructions</a>). <b>RT_External</b> accesses an external RT installation in a separate database (local or remote).',
'type' => 'select',
#'select_enum' => [ '', qw(RT_Internal RT_Libs RT_External) ],
{
'key' => 'ticket_system-default_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Default queue used when creating new customer tickets.',
'type' => 'select-sub',
'options_sub' => sub {
},
{
'key' => 'ticket_system-force_default_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Disallow queue selection when creating new tickets from customer view.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-selfservice_queueid',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Queue used when creating new customer tickets from self-service. Defautls to ticket_system-default_queueid if not specified.',
#false laziness w/above
'type' => 'select-sub',
{
'key' => 'ticket_system-requestor',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Email address to use as the requestor for new tickets. If blank, the customer\'s invoicing address(es) will be used.',
'type' => 'text',
},
{
'key' => 'ticket_system-priority_reverse',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Enable this to consider lower numbered priorities more important. A bad habit we picked up somewhere. You probably want to avoid it and use the default.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-custom_priority_field',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Custom field from the ticketing system to use as a custom priority classification.',
'type' => 'text',
},
{
'key' => 'ticket_system-custom_priority_field-values',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Values for the custom field from the ticketing system to break down and sort customer ticket lists.',
'type' => 'textarea',
},
{
'key' => 'ticket_system-custom_priority_field_queue',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Ticketing system queue in which the custom field specified in ticket_system-custom_priority_field is located.',
'type' => 'text',
},
+ {
+ 'key' => 'ticket_system-selfservice_priority_field',
+ 'section' => 'ticketing',
+ 'description' => 'Custom field from the ticket system to use as a customer-managed priority field.',
+ 'type' => 'text',
+ },
+
+ {
+ 'key' => 'ticket_system-selfservice_edit_subject',
+ 'section' => 'ticketing',
+ 'description' => 'Allow customers to edit ticket subjects through selfservice.',
+ 'type' => 'checkbox',
+ },
+
{
'key' => 'ticket_system-escalation',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'Enable priority escalation of tickets as part of daily batch processing.',
'type' => 'checkbox',
},
{
'key' => 'ticket_system-rt_external_datasrc',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'With external RT integration, the DBI data source for the external RT installation, for example, <code>DBI:Pg:user=rt_user;password=rt_word;host=rt.example.com;dbname=rt</code>',
'type' => 'text',
{
'key' => 'ticket_system-rt_external_url',
- 'section' => '',
+ 'section' => 'ticketing',
'description' => 'With external RT integration, the URL for the external RT installation, for example, <code>https://rt.example.com/rt</code>',
'type' => 'text',
},
'type' => 'checkbox',
},
+ {
+ 'key' => 'svc_acct-no_edit_username',
+ 'section' => 'shell',
+ 'description' => 'Disallow username editing.',
+ 'type' => 'checkbox',
+ },
+
{
'key' => 'zone-underscore',
'section' => 'BIND',
'type' => 'checkbox',
},
+ {
+ 'key' => 'cust_main-require-bank-branch',
+ 'section' => 'UI',
+ 'description' => 'An alternate DCHK/CHEK format; require entry of bank branch number.',
+ 'type' => 'checkbox',
+ },
+
{
'key' => 'cust-edit-alt-field-order',
'section' => 'UI',