+% my @strong = qw(<strong> </strong>);
+
+<p><&|/l_unsafe, @strong &>Search for tickets by entering [_1]id[_2] numbers, subject words [_1]"in quotes"[_2], [_1]queues[_2] by name, Owners by [_1]username[_2], Requestors by [_1]email address[_2], and ticket [_1]statuses[_2]. Searching for [_1]@domainname.com[_2] will return tickets with requestors from that domain.</&></p>
+
+<p><&|/l&>Any word not recognized by RT is searched for in ticket subjects.</&></p>
+
+% my $config = RT->Config->Get('FullTextSearch') || {};
+% my $fulltext_keyword = 'fulltext:';
+% if ( $config->{'Enable'} ) {
+% if ( $config->{'Indexed'} ) {
+<p><&|/l, $fulltext_keyword &>You can search for any word in full ticket history by typing <b>[_1]<i>word</i></b>.</&></p>
+% } else {
+<p><&|/l, $fulltext_keyword &>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history by typing <b>[_1]<i>word</i></b>.</&></p>
+% }
+% }
+
+<p><&|/l_unsafe, map { "<strong>$_</strong>" } qw(initial active inactive any) &>Entering [_1], [_2], [_3], or [_4] limits results to tickets with one of the respective types of statuses. Any individual status name limits results to just the statuses named.</&>
+
+% if (RT->Config->Get('OnlySearchActiveTicketsInSimpleSearch', $session{'CurrentUser'})) {
+% my $status_str = join ', ', map { loc($_) } RT::Queue->ActiveStatusArray;
+<&|/l, $status_str &>Unless you specify a specific status, only tickets with active statuses ([_1]) are searched.</&>
+% }
+</p>
+
+<p><&|/l_unsafe, map { "<strong>$_</strong>" } 'queue:"Example Queue"', 'owner:email@example.com' &>Start the search term with the name of a supported field followed by a colon, as in [_1] and [_2], to explicitly specify the search type.</&></p>
+
+<p><&|/l_unsafe, '<strong>cf.Name:value</strong>' &>CFs may be searched using a similar syntax as above with [_1].</&></p>
+
+% my $link_start = '<a href="' . RT->Config->Get('WebPath') . '/Search/Build.html">';
+% my $link_end = '</a>';
+<p><&|/l_unsafe, $link_start, $link_end &>For the full power of RT's searches, please visit the [_1]search builder interface[_2].</&></p>
+