+ ResolveDefaultUpdateType => {
+ Section => 'General', #loc
+ Overridable => 1,
+ SortOrder => 9,
+ Widget => '/Widgets/Form/Select',
+ WidgetArguments => {
+ Description => 'Default Update Type when Resolving', #loc
+ Values => [qw(Comment Respond)],
+ ValuesLabel => {
+ Comment => "Comments (Not sent to requestors)", #loc
+ Respond => "Reply to requestors", #loc
+ },
+ },
+ },
+ SuppressAutoOpenOnUpdate => {
+ Section => 'General',
+ Overridable => 1,
+ SortOrder => 10,
+ Widget => '/Widgets/Form/Boolean',
+ WidgetArguments => {
+ Description => 'Suppress automatic new to open status change on ticket update' # loc
+ }
+ },