+
+ #freeside
+ { Name => 'Set Priority',
+ Description => 'Set ticket priority',
+ ExecModule => 'SetPriority',
+ Argument => '',
+ },
+ { Name => 'Cancel Scheduled Resolve',
+ Description => 'Set ticket not to resolve in the future',
+ ExecModule => 'SetWillResolve',
+ Argument => '',
+ },
+ { Name => 'Scheduled Resolve',
+ Description => 'Resolve ticket if its WillResolve date has passed',
+ ExecModule => 'ScheduledResolve',
+ Argument => '',
+ },
+# combine these into a single action so they can see each other in the headers
+ { Name => 'Notify Requestors, Ccs, and Other Recipients',
+ Description => 'Send mail to requestors, watchers, and explicit Ccs',
+ ExecModule => 'Notify',
+ Argument => 'Requestor,Cc,OtherRecipients',
+ },