Merge branch 'patch-1' of https://github.com/gjones2/Freeside

[freeside.git] / rt / etc / initialdata

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index edf93fe..7ab746d 100644 (file)
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -1,4 +1,4 @@
-# Initial data for a fresh RT3 Installation.
+# Initial data for a fresh RT installation.

 
 @Users = (
     {  Name         => 'root',
 
 @Users = (
     {  Name         => 'root',


@@ -19,6 +19,7 @@
              CorrespondAddress => "",
              CommentAddress    => "", },
            { Name        => '___Approvals',
              CorrespondAddress => "",
              CommentAddress    => "", },
            { Name        => '___Approvals',

+             Lifecycle   => 'approvals',

              Description => 'A system-internal queue for the approvals system',
              Disabled    => 2, } );
 
              Description => 'A system-internal queue for the approvals system',
              Disabled    => 2, } );
 


@@ -145,6 +146,27 @@
 
     {
 
 
     {
 

+      Name                 => 'On Forward',                                # loc
+      Description          => 'Whenever a ticket or transaction is forwarded', # loc
+      ApplicableTransTypes => 'Forward Transaction,Forward Ticket',
+      ExecModule           => 'AnyTransaction', },
+
+    {
+
+      Name                 => 'On Forward Ticket',                         # loc
+      Description          => 'Whenever a ticket is forwarded',            # loc
+      ApplicableTransTypes => 'Forward Ticket',
+      ExecModule           => 'AnyTransaction', },
+
+    {
+
+      Name                 => 'On Forward Transaction',                    # loc
+      Description          => 'Whenever a transaction is forwarded',       # loc
+      ApplicableTransTypes => 'Forward Transaction',
+      ExecModule           => 'AnyTransaction', },
+
+    {
+

       Name                 => 'On Comment',                                # loc
       Description          => 'Whenever comments come in',                 # loc
       ApplicableTransTypes => 'Comment',
       Name                 => 'On Comment',                                # loc
       Description          => 'Whenever comments come in',                 # loc
       ApplicableTransTypes => 'Comment',


@@ -245,11 +267,11 @@ creation of a trouble ticket regarding:
 a summary of which appears below.
 
 There is no need to reply to this message right now.  Your ticket has been
 a summary of which appears below.
 
 There is no need to reply to this message right now.  Your ticket has been

-assigned an ID of [{$Ticket->QueueObj->SubjectTag || $rtname} #{$Ticket->id()}].
+assigned an ID of { $Ticket->SubjectTag }.

 
 Please include the string:
 
 
 Please include the string:
 

-         [{$Ticket->QueueObj->SubjectTag || $rtname} #{$Ticket->id}]
+         { $Ticket->SubjectTag }

 
 in the subject line of all future correspondence about this issue. To do so, 
 you may reply to this message.
 
 in the subject line of all future correspondence about this issue. To do so, 
 you may reply to this message.


@@ -309,7 +331,7 @@ you may reply to this message.
        Name        => 'Admin Comment',                           # loc
        Description => 'Default admin comment template',          # loc
        Content     =>
        Name        => 'Admin Comment',                           # loc
        Description => 'Default admin comment template',          # loc
        Content     =>

-'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]\\s*//g; $s =~ s/^Re:\\s*//i; $s;}
+'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject||""); $s =~ s/\\[Comment\\]\\s*//g; $s =~ s/^Re:\\s*//i; $s;}

 RT-Attach-Message: yes
 
 
 RT-Attach-Message: yes
 
 


@@ -537,7 +559,6 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
     },
 
 );
     },
 
 );

-# }}}

 
 @Scrips = (
     {  Description    => 'On Correspond Open Tickets',
 
 @Scrips = (
     {  Description    => 'On Correspond Open Tickets',