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Merge branch 'master' of git.freeside.biz:/home/git/freeside
[freeside.git]
/
rt
/
etc
/
initialdata
diff --git
a/rt/etc/initialdata
b/rt/etc/initialdata
index
96255b5
..
61e6357
100644
(file)
--- a/
rt/etc/initialdata
+++ b/
rt/etc/initialdata
@@
-106,9
+106,6
@@
{ Name => 'Open Tickets', # loc
Description => 'Open tickets on correspondence', # loc
ExecModule => 'AutoOpen' },
{ Name => 'Open Tickets', # loc
Description => 'Open tickets on correspondence', # loc
ExecModule => 'AutoOpen' },
- { Name => 'Open Inactive Tickets', # loc
- Description => 'Open inactive tickets', # loc
- ExecModule => 'AutoOpenInactive' },
{ Name => 'Extract Subject Tag', # loc
Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc
ExecModule => 'ExtractSubjectTag' },
{ Name => 'Extract Subject Tag', # loc
Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc
ExecModule => 'ExtractSubjectTag' },
@@
-801,9
+798,14
@@
Hour: { $SubscriptionObj->SubValue('Hour') }
# ScripCondition => 'On Correspond',
# ScripAction => 'Notify Requestors And Ccs',
# Template => 'Correspondence in HTML' },
# ScripCondition => 'On Correspond',
# ScripAction => 'Notify Requestors And Ccs',
# Template => 'Correspondence in HTML' },
- { Description => 'On Correspond
Open Inactive Ticke
ts',
+ { Description => 'On Correspond
Notify Requestors, Ccs, and Other Recipien
ts',
ScripCondition => 'On Correspond',
ScripCondition => 'On Correspond',
- ScripAction => 'Open Inactive Tickets',
+ ScripAction => 'Notify Requestors, Ccs, and Other Recipients',
+ Template => 'Correspondence', },
+
+ { Description => 'On Correspond Open Tickets',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Open Tickets',
Template => 'Blank' },
{ Description => 'On Create Autoreply To Requestors',
ScripCondition => 'On Create',
Template => 'Blank' },
{ Description => 'On Create Autoreply To Requestors',
ScripCondition => 'On Create',
@@
-841,6
+843,10
@@
Hour: { $SubscriptionObj->SubValue('Hour') }
ScripCondition => 'On Forward Ticket',
ScripAction => 'Send Forward',
Template => 'Forward Ticket' },
ScripCondition => 'On Forward Ticket',
ScripAction => 'Send Forward',
Template => 'Forward Ticket' },
+ { Description => 'On Correspond, cancel future resolve',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Cancel Scheduled Resolve',
+ Template => 'Blank' },
);
@ACL = (
);
@ACL = (
@@
-947,7
+953,17
@@
Hour: { $SubscriptionObj->SubValue('Hour') }
'on correspond' => {
'notify requestors and ccs' => { 'correspondence' => 1 },
'notify other recipients' => { 'correspondence' => 1 },
'on correspond' => {
'notify requestors and ccs' => { 'correspondence' => 1 },
'notify other recipients' => { 'correspondence' => 1 },
- }
+ # RT 4.2
+ # superseded by "notify owner and adminccs"
+ 'notify adminccs' => { 'admin correspondence' => 1 },
+ # the new way, but doesn't work right vs. "open tickets"
+ 'open inactive tickets' => { 'blank' => 1 },
+ },
+ 'on create' => {
+ # RT 4.2
+ # superseded by "notify owner and adminccs"
+ 'notify adminccs' => { 'transaction' => 1 },
+ },
);
# -*- perl -*-
);
# -*- perl -*-