-#perl 5.8.0 - 5.8.2 experiment
-#@EmailInputEncodings = qw(iso-8859-1 us-ascii utf-8); # unless (@EmailInputEncodings);
-#Set($EmailOutputEncoding , 'iso-8859-1');
+# These settings are user-editable.
+
+#old, RT 3.4 style (deprecated, useless):
+#$RT::MyTicketsLength = 10;
+#NEW, RT 3.6 style (uncomment to use):
+#Set($DefaultSummaryRows, 10);
+
+$RT::QuickCreateLong = 0; #set to true to cause quick ticket creation to
+ #redirect to the "long" ticket creation screen
+ #instead of just creating a ticket with the subject.
+
+Set($MessageBoxWidth , 80);