-$RT::MyTicketsLength = 10;
-$RT::QuickCreateLong = 0; #set to true to cause quick ticket creation to
+#old, RT 3.4 style (deprecated, useless):
+#$RT::MyTicketsLength = 10;
+#NEW, RT 3.6 style (uncomment to use):
+#Set($DefaultSummaryRows, 10);
+
+#does this do anything in RT 3.8??
+Set($QuickCreateLong, 0); #set to true to cause quick ticket creation to