-# $MyTicketsLength is the length of the owned tickets table on the
-# front page. For some people, the default of 10 isn't big enough
-# to get a feel for how much work needs to be done before you get
-# some time off.
+# $DefaultSummaryRows is default number of rows displayed in for search
+# results on the frontpage.
+
+Set($DefaultSummaryRows, 10);
+
+# By default, RT shows newest transactions at the bottom of the ticket
+# history page, if you want see them at the top set this to '0'.
+
+Set($OldestTransactionsFirst, '1');
+
+# By default, RT shows images attached to incoming (and outgoing) ticket updates
+# inline. Set this variable to 0 if you'd like to disable that behaviour