8 If you're upgrading from RT 2.0:
Please upgrade from RT 2.0 to RT 3.2 and then follow the instructions
8 If you're upgrading from RT 2.0:
Please upgrade from RT 2.0 to RT 3.2 and then follow the instructions
To install RT with FastCGI, you'll need to add a few lines to your
Apache configuration file telling it about RT:
To install RT with FastCGI, you'll need to add a few lines to your
Apache configuration file telling it about RT:
<VirtualHost rt.example.com>
# Pass through requests to display images
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
<VirtualHost rt.example.com>
# Pass through requests to display images
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
If RT is mission-critical for you or if you use it heavily, we recommend that
you purchase a commercial support contract. Details on support contracts
are available at http://www.bestpractical.com or by writing to
If RT is mission-critical for you or if you use it heavily, we recommend that
you purchase a commercial support contract. Details on support contracts
are available at http://www.bestpractical.com or by writing to
If you're interested in having RT extended or customized or would like more
information about commercial support options, please send email to
If you're interested in having RT extended or customized or would like more
information about commercial support options, please send email to
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/copyleft/gpl.html.
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual license to use, copy, create derivative
+# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#