-A lot of people are responsible for making RT a better program. Many
-thanks to Lauren Burka, who originally tasked me with writing this beast.
-She forced me to use a database backend. I've thanked her for it every
-day since. Rich West rewrote this readme and did some UI hacking. Adam
-Hirsch, Kit Kraysha, Robin Garner, Jens Glaser, John Adams, Trey Belew,
-Sean Dague, Nathan Mehl, Kee Hinckley, Rich West, Dale Bewley, Serge Zhuk,
-John Lengeling, Elmar Knipp, Gerald Abshez, Dave Hull, Dave Schenet,
-Dave Walton, Jan Okrouhly, Tobias Brox, Lamont Lucas, Charlie Brady,
-Robin Shostack, Eric Mumpower, Jerrod Wiesman, Adam Hammer, Ivan Kohler, Alex
-Pilosov, Mary Alderdice, Deborah Kaplan, Jens von Bülow, Tristan Horn,
-Lee Ann Goldstein, Karel P Kerezman, Feargal Reilly, Christian Steger,
-Christian Kurz, JD Falk, Arthur de Jong, Ben Carter, Mark Vevers
-and many others
-have all contributed bug reports, code or ideas that have helped RT along.
-
-Arepa, Inc, Utopia Inc, Wesleyan University and The Leftbank Operation
-have paid me to maintain RT and release it to the public. Without their
-support RT would not exist.
-
-If I've left you out, please drop me a line ....it wasn't intentional.
-
-
- Enjoy
-
- Jesse Vincent
- <jesse@bestpractical.com>
- Best Practical Solutions, LLC
+RT's a pretty complex application, and as you get up to speed, you might
+run into some trouble. Generally, it's best to ask about things you
+run into on the rt-users mailinglist (or pick up a commercial support
+contract from Best Practical). But, sometimes people do run into bugs. In
+the exceedingly unlikely event that you hit a bug in RT, please report
+it! We'd love to hear about problems you have with RT, so we can fix them.
+To report a bug, send email to rt-bugs@fsck.com.
+
+
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/copyleft/gpl.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
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+#
+# END BPS TAGGED BLOCK }}}
projects / freeside.git / blobdiff