- arrange for the rt-email-dashboards utility to be run hourly.
- For example, if your task scheduler is cron, you can configure it as
- follows:
-
- crontab -e # as the RT administrator (probably root)
- # insert the following lines:
- 0 0 * * * /opt/rt3/sbin/rt-email-digest -m daily
- 0 0 * * 0 /opt/rt3/sbin/rt-email-digest -m weekly
- 0 * * * * /opt/rt3/sbin/rt-email-dashboards
-
-
-11 Set up users, groups, queues, scrips and access control.
-
- Until you do this, RT will not be able to send or receive email,
- nor will it be more than marginally functional. This is not an
- optional step.
-
-
-
-
-SETTING UP THE WEB INTERFACE
-----------------------------
-
-RT's web interface is based around HTML::Mason, which works well with
-the mod_perl perl interpreter within Apache httpd and FastCGI.
-
-Once you've set up the web interface, consider setting up automatic
-logout for inactive sessions. For more information about how to do that,
-run
- perldoc /path/to/rt/sbin/rt-clean-sessions
-
-
-mod_perl 1.xx
--------------
-
-WARNING: mod_perl 1.99_xx is not supported.
-
-See below configuration instructions for mod_perl 2.x
-
-To install RT with mod_perl 1.x, you'll need to install the
-apache database connection cache. To make sure it's installed, run
-the following command:
-
- perl -MCPAN -e'install "Apache::DBI"'
-
-Next, add a few lines to your Apache 1.3.xx configuration file, so that
-it knows where to find RT:
-
-<VirtualHost your.ip.address>
- ServerName your.rt.server.hostname
-
- DocumentRoot /opt/rt3/share/html
- AddDefaultCharset UTF-8
-
- # optional apache logs for RT
- # ErrorLog /opt/rt3/var/log/apache.error
- # TransferLog /opt/rt3/var/log/apache.access
-
- PerlModule Apache::DBI
- PerlRequire /opt/rt3/bin/webmux.pl
-
- <Location /NoAuth/images>
- SetHandler default
- </Location>
- <Location />
- SetHandler perl-script
- PerlHandler RT::Mason
- </Location>
-</VirtualHost>