-<b>Employment Terms:</b> W-2 or 1099, telecommute, <b>full</b> time<br />
-<b>Short Job/Task Description:</b> Handle customer support by email, phone and IM. Triage support requests, answer calls, write documentation. Coordinate and roll out upgrades. Basic Linux/*nix system administration in support of the application. Work with customers and programmers on feature specifications. Give feedback about the application to developers based on customer support trends. Be proactive and figure out new ways in which you can help our customers and your busy co-workers at a small, open-source company. <br />
+<b>Employment Terms:</b> W-2 or 1099, telecommute, full time<br />
+<b>Short Job/Task Description:</b> Handle customer support by email, phone and IM. Triage support requests, answer calls, write documentation. Coordinate and roll out upgrades. Linux/*nix system administration in support of the application. Work with customers and programmers on feature specifications. Give feedback about the application to developers based on customer support trends. Be proactive and figure out new ways in which you can help our customers and your busy co-workers at a small, open-source company. <br />