-my ($openlabel, $open_link, $res_link, $thing);
-$openlabel = join('/', FS::TicketSystem->statuses );
+my $custom_field = $conf->config('ticket_system-appointment-custom_field');
+
+# my ($openlabel, $open_link, $res_link, $thing);
+# $openlabel = join('/', FS::TicketSystem->statuses );