+my $conf = new FS::Conf;
+
+my $date_format = $conf->config('date_format') || '%m/%d/%Y';
+
+my $default_start_date = $conf->exists('order_pkg-no_start_date')
+ ? ''
+ : $cust_main ? $cust_main->next_bill_date
+ : '';
+
+#num_billing_pkgs may be slightly better (will allow you to fill in a start
+# date in the weird edge case where you're using sync_next_bill and
+# prorate_defer_bill in flat.pm and there's one-time charges hanging around
+# for this customer but no active ones)
+#but we don't have an easy method for that, and definitely don't want to pull
+# all package objects
+my $num_ncancelled_pkgs = $cust_main ? $cust_main->num_ncancelled_pkgs : 0;
+
+my @return = map {
+ my $start_date = $_->delay_start_date
+ || $default_start_date;
+ $start_date = time2str($date_format, $start_date)
+ if $start_date;