+tie my %config_ticketing_articles_classes, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Articles/Classes/', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Articles/Classes/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_customfields, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/CustomFields/index.html?type=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1&LookupType=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+;
+
+tie my %config_ticketing_articles, 'Tie::IxHash',
+ 'Classes' => [ \%config_ticketing_articles_classes, '' ],
+ 'Custom Fields' => [ \%config_ticketing_articles_customfields, '' ],
+;
+
+tie my %config_ticketing, 'Tie::IxHash',
+ 'Ticketing Users' => [ $fsurl.'rt/Admin/Users', 'Edit ticketing users' ], #XXX to be unified
+ 'Ticketing Groups' => [ \%config_ticketing_groups, 'View/Edit ticketing groups and group membership' ], #XXX to be unified
+ 'Ticketing Queues' => [ \%config_ticketing_queues, 'View/Edit ticketing queues and queue-specific properties' ],
+ 'Ticket Custom Fields' => [ \%config_ticketing_customfields, 'View/Edit ticketing custom fields' ],
+ 'Ticketing Global' => [ $fsurl.'rt/Admin/Global', 'View/Edit ticketing configuration applicable to all queues' ], #XXX the individual items
+ 'Ticketing Articles' => [ \%config_ticketing_articles, '' ],
+ #"System Configuraiton"? useless, just makes people report errors about missing Module::Versions::Report #'Ticketing Tools' => [ $fsurl.'rt/Admin/Tools', '' ],
+;
+
+tie my %config_nms, 'Tie::IxHash',
+ 'View/Edit virtual ports' => [ $fsurl.'browse/torrus_srvderive.html', '' ],