+#XXX also to be unified
+tie my %config_ticketing_groups, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Groups', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Groups/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_queues, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Queues', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Queues/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_customfields, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/CustomFields', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_classes, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Articles/Classes/', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Articles/Classes/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_customfields, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/CustomFields/index.html?type=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1&LookupType=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+;
+
+tie my %config_ticketing_articles, 'Tie::IxHash',
+ 'Classes' => [ \%config_ticketing_articles_classes, '' ],
+ 'Custom Fields' => [ \%config_ticketing_articles_customfields, '' ],
+;
+