+ $report_services{$name} = [ \%report_svc, $longname ]
+ if $curuser->access_right("Services: $name");
+
+}
+
+tie my %report_packages, 'Tie::IxHash';
+$report_packages{'Package definitions (by # active)'} = [ $fsurl.'browse/part_pkg.cgi?active=1', 'Package definitions by number of active packages' ]
+ if $curuser->access_right('Edit package definitions')
+ || $curuser->access_right('Edit global package definitions');
+$report_packages{'Package Costs Report'} = [ $fsurl.'graph/report_cust_pkg_cost.html', 'Package setup and recurring costs graph' ]
+ if $curuser->access_right('Financial reports');
+$report_packages{'separator'} = ''
+ if keys %report_packages;
+if ( $curuser->access_right('Financial reports') ) {
+ $report_packages{'Package churn'} = [ $fsurl.'graph/report_cust_pkg.html', 'Orders, suspensions and cancellations summary graph' ];
+ $report_packages{'separator2'} = '';
+}
+$report_packages{'All customer packages'} = [ $fsurl.'search/cust_pkg.cgi?pkgnum', 'List all customer packages', ];
+$report_packages{'Package summary'} = [ $fsurl.'search/cust_pkg_summary.html', 'Show package sales summary', ]
+ if $curuser->access_right('Summarize packages');
+$report_packages{'Suspended customer packages'} = [ $fsurl.'search/cust_pkg.cgi?magic=suspended', 'List suspended packages' ];
+$report_packages{'Suspension summary'} = [ $fsurl.'search/cust_pkg_susp.html', 'Show suspension activity', ]
+ if $curuser->access_right('Summarize packages');
+$report_packages{'Customer packages with unconfigured services'} = [ $fsurl.'search/cust_pkg.cgi?APKG_pkgnum', 'List packages which have provisionable services' ];
+$report_packages{'FCC Form 477 packages'} = [ $fsurl.'search/report_477.html', 'Summarize packages by census tract for particular types' ]
+ if $conf->exists('cust_main-require_censustract');
+$report_packages{'Advanced package reports'} = [ $fsurl.'search/report_cust_pkg.html', 'by agent, date range, status, package definition' ];
+
+tie my %report_inventory, 'Tie::IxHash',
+ 'Inventory by agent' => [ $fsurl.'search/report_agent_inventory.html', '' ],
+ 'Inventory activity' => [ $fsurl.'search/report_h_inventory_item.html', '' ],
+;
+
+tie my %report_rating, 'Tie::IxHash';
+$report_rating{'RADIUS sessions'} = [ $fsurl.'search/sqlradius.html', '' ]
+ if $curuser->access_right("Usage: RADIUS sessions");
+$report_rating{'RADIUS data usage'} = [ $fsurl.'search/report_sqlradius_usage.html', '' ]
+ if $curuser->access_right("Usage: RADIUS sessions");
+$report_rating{'Call Detail Records (CDRs)'} = [ $fsurl.'search/report_cdr.html', '' ]
+ if $curuser->access_right("Usage: Call Detail Records (CDRs)");
+$report_rating{'Unrateable CDRs'} = [ $fsurl.'search/cdr.html?freesidestatus=failed;cdrbatchnum=_ALL_' ]
+ if $curuser->access_right("Usage: Unrateable CDRs");
+if ( $curuser->access_right("Usage: Time worked") ) {
+ $report_rating{'Time worked'} = [ $fsurl.'search/report_rt_transaction.html', '' ];
+ $report_rating{'Time worked summary'} = [ $fsurl.'search/report_rt_ticket.html', '' ];
+}
+
+tie my %report_ticketing_statistics, 'Tie::IxHash',
+ 'Tickets per day per Queue' => [ $fsurl.'rt/RTx/Statistics/CallsQueueDay', 'View the number of tickets created, resolved or deleted in a specific Queue, over the requested period of days' ],
+ 'Ticket status by Queue' => [ $fsurl.'rt/RTx/Statistics/OpenStalled', 'View numbers of new, open and stalled tickets in a selected Queue' ],
+ 'Tickets per day (multiple Queues)' => [ $fsurl.'rt/RTx/Statistics/CallsMultiQueue', 'View tickets created, resolved or deleted on in one or more Queues over a specified time period' ],
+ 'Tickets per Day of Week' => [ $fsurl.'rt/RTx/Statistics/DayOfWeek', 'View trends showing when tickets are created, resolved or deleted' ],
+ 'Time to resolve' => [ $fsurl.'rt/RTx/Statistics/Resolution', 'View how long tickets take to be resolved by Queue' ],
+ 'Time to resolve (scatter graph)' => [ $fsurl.'rt/RTx/Statistics/TimeToResolve', 'View a detailed scatter graph of time to resolve tickets by Queue' ],
+;
+
+tie my %report_ticketing, 'Tie::IxHash',
+# fix TimeToResolve extension? or redo in a more modern way?
+# 'Resolved by owner' => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ],
+# 'Resolved in date range' => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ],
+# 'Created in date range' => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ],
+# 'separator' => '',
+ 'Statistics' => [ \%report_ticketing_statistics, '' ],
+ 'separator2' => '',
+ 'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html?NewQuery=1', 'List tickets by any criteria' ],
+;
+
+tie my %report_employees, 'Tie::IxHash',
+ 'Employee Commission Report' => [ $fsurl.'search/report_employee_commission.html', '' ],
+ 'Employee Audit Report' => [ $fsurl.'search/report_employee_audit.html', 'Employee audit report' ],
+;
+
+tie my %report_bill_event, 'Tie::IxHash',
+ 'All billing events' => [ $fsurl.'search/report_cust_event.html', 'All billing events for a date range' ],
+ 'Billing event errors' => [ $fsurl.'search/report_cust_event.html?failed=1', 'Failed credit cards, processor or printer problems, etc.' ],
+# 'All invoice events' => [ $fsurl.'search/cust_bill_event.html', 'Reports on deprecated, old-style invoice events for a date range' ],
+# 'Invoice event errors' => [ $fsurl.'search/cust_bill_event.html?failed=1', 'Reports on deprecated, old-style events for failed credit cards, processor or printer problems, etc.' ],
+;
+
+tie my %report_payments, 'Tie::IxHash',
+ 'Payments' => [ $fsurl.'search/report_cust_pay.html', 'Payment report (by type and/or date range)' ],
+;
+$report_payments{'Pending Payments'} = [ $fsurl.'search/cust_pay_pending.html?magic=_date;statusNOT=done', 'Pending real-time payments' ]
+ if $curuser->access_right('View customer pending payments');
+$report_payments{'Voided Payments'} = [ $fsurl.'search/report_cust_pay.html?void=1', 'Voided payment report (by type and/or date range)' ]
+ if $curuser->access_right('View customer pending payments');
+$report_payments{'Unapplied Payments'} = [ $fsurl.'search/report_cust_pay.html?unapplied=1', 'Unapplied payment report (by type and/or date range)' ];
+$report_payments{'Payment Batches'} = [ $fsurl.'search/pay_batch.html', 'Payment batches (by status and/or date range)' ]
+ if $conf->exists('batch-enable') || $conf->config('batch-enable_payby');
+$report_payments{'Unapplied Payment Aging'} = [ $fsurl.'search/report_unapplied_cust_pay.html', 'Unapplied payment aging report' ];
+$report_payments{'Deleted Payments / Payment history table'} = [ $fsurl.'search/report_h_cust_pay.html', 'Deleted payments / payment history table' ]
+ if $conf->exists('payment-history-report');
+
+tie my %report_credits, 'Tie::IxHash',
+ 'Credit Report' => [ $fsurl.'search/report_cust_credit.html', 'Credit report (by employee and/or date range)' ],
+ 'Unapplied Credits' => [ $fsurl.'search/report_cust_credit.html?unapplied=1', 'Unapplied credit report (by type and/or date range)' ],
+;
+
+tie my %report_refunds, 'Tie::IxHash',
+ 'Refund Report' => [ $fsurl.'search/report_cust_refund.html', 'Refund report (by type and/or date range)' ],
+ 'Unapplied Refunds' => [ $fsurl.'search/report_cust_refund.html?unapplied=1', 'Unapplied refund report (by type and/or date range)' ],
+;
+
+tie my %report_sales, 'Tie::IxHash',
+ 'Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time.html', 'Sales, credits and receipts summary graph' ],
+ 'Daily Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time_daily.html', 'Sales, credits and receipts (broken down by day) summary graph' ],
+ 'Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg.html', 'Sales report and graph (by agent, package class and/or date range)' ],
+ 'Rated Call Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg_detail.html', 'Sales report and graph (by agent, package class, usage class and/or date range)' ],
+ 'Sales With Advertising Source' => [ $fsurl.'search/report_cust_bill_pkg_referral.html' ],
+;
+
+tie my %report_financial, 'Tie::IxHash';
+if( $curuser->access_right('Financial reports') ) {
+
+ %report_financial = (
+ 'Sales' => [ \%report_sales, 'Sales reports', ],
+ 'Credits' => [ \%report_credits, 'Credit reports', ],
+ 'Refunds' => [ \%report_refunds, 'Refund reports', ],
+ );
+ $report_financial{'A/R Aging'} = [ $fsurl.'search/report_receivables.html', 'Accounts Receivable Aging report' ];
+ $report_financial{'Prepaid Income'} = [ $fsurl.'search/report_prepaid_income.html', 'Prepaid income (unearned revenue) report' ];
+
+ my $taxproducts = $conf->exists('enable_taxproducts');
+ $report_financial{'Tax Liability'. ($taxproducts ? ' (internal tax data)' : '')} = [ $fsurl.'search/report_tax.html', 'Tax liability report (internal tax data)' ];
+ $report_financial{'Tax Liability (vendor tax data)'} = [ $fsurl.'search/report_newtax.html', 'Tax liability report (vendor tax data)' ]
+ if $taxproducts;
+
+ $report_financial{'Customer Accounting Summary'} = [ $fsurl.'search/report_customer_accounting_summary.html', 'Customer accounting summary report' ];
+
+} elsif($curuser->access_right('Receivables report')) {
+
+ $report_financial{'A/R Aging'} = [ $fsurl.'search/report_receivables.html', 'Accounts Receivable Aging report' ];
+
+} # else $report_financial contains nothing.
+
+tie my %report_logs, 'Tie::IxHash';
+ $report_logs{'System log'} = [ $fsurl.'search/log.html', 'View system events and debugging information.' ],
+ if $curuser->access_right('View system logs')
+ || $curuser->access_right('Configuration');
+ $report_logs{'Outgoing messages'} = [ $fsurl.'search/cust_msg.html', 'View outgoing message log' ]
+ if $curuser->access_right('View email logs')
+ || $curuser->access_right('Configuration');
+
+tie my %report_menu, 'Tie::IxHash';
+$report_menu{'Prospects'} = [ \%report_prospects, 'Prospect reports' ]
+ if $curuser->access_right('List prospects');
+$report_menu{'Quotations'} = [ \%report_quotations, 'Quotation reports' ]
+ if $curuser->access_right('List quotations');
+$report_menu{'Customers'} = [ \%report_customers, 'Customer reports' ]
+ if $curuser->access_right('List customers');
+$report_menu{'Invoices'} = [ \%report_invoices, 'Invoice reports' ]
+ if $curuser->access_right('List invoices');
+$report_menu{'Discounts'} = [ \%report_discounts, 'Discount reports' ]
+ if $curuser->access_right('Financial reports');
+$report_menu{'Payments'} = [ \%report_payments, 'Payment reports' ]
+ if $curuser->access_right('Financial reports');
+$report_menu{'Packages'} = [ \%report_packages, 'Package reports' ]
+ if $curuser->access_right('List packages');
+$report_menu{'Services'} = [ \%report_services, 'Services reports' ]
+ if $curuser->access_right('List services');
+$report_menu{'Inventory'} = [ \%report_inventory, 'Inventory reports' ]
+ if $curuser->access_right('Configuration'); #XXX List inventory?
+$report_menu{'Usage'} = [ \%report_rating, 'Usage reports' ]
+ if $curuser->access_right('List rating data');
+$report_menu{'Tickets'} = [ \%report_ticketing, 'Ticket reports' ]
+ if $conf->config('ticket_system')
+ ;#&& FS::TicketSystem->access_right(\%session, 'Something');
+$report_menu{'Employees'} = [ \%report_employees, 'Employee reports' ]
+ if $curuser->access_right('Financial reports');
+$report_menu{'Billing events'} = [ \%report_bill_event, 'Billing events' ]
+ if $curuser->access_right('Billing event reports');
+$report_menu{'Financial'} = [ \%report_financial, 'Financial reports' ]
+ if $curuser->access_right('Financial reports')
+ or $curuser->access_right('Receivables report');
+$report_menu{'Logs'} = [ \%report_logs, 'System and email logs' ]
+ if (keys %report_logs); # empty if the user has no rights to it
+$report_menu{'SQL Query'} = [ $fsurl.'search/report_sql.html', 'SQL Query']
+ if $curuser->access_right('Raw SQL');
+
+tie my %tools_importing, 'Tie::IxHash',
+ 'Customers' => [ $fsurl.'misc/cust_main-import.cgi', '' ],
+ 'Customer packages' => [ $fsurl.'misc/cust_pkg-import.html', '' ],
+ 'Customer comments from CSV file' => [ $fsurl.'misc/cust_main_note-import.html', '' ],
+ 'One-time charges from CSV file' => [ $fsurl.'misc/cust_main-import_charges.cgi', '' ],
+ 'Payments from CSV file' => [ $fsurl.'misc/cust_pay-import.cgi', '' ],
+ 'Phone numbers (DIDs)' => [ $fsurl.'misc/phone_avail-import.html', '' ],
+ 'Call Detail Records (CDRs)' => [ $fsurl.'misc/cdr-import.html', '' ],
+;
+if ( $conf->exists('enable_taxproducts') ) {
+ if ( $conf->exists('taxdatadirectdownload') ) {
+ $tools_importing{'Tax rates from vendor site'} =
+ [ $fsurl.'misc/tax-fetch_and_import.cgi', '' ];
+ } else {
+ $tools_importing{'Tax rates from CSV files'} =
+ [ $fsurl.'misc/tax-import.cgi', '' ];
+ }
+}
+
+tie my %tools_exporting, 'Tie::IxHash',
+ 'Download database dump' => [ $fsurl. 'misc/dump.cgi', '' ],
+;
+
+tie my %tools_ticketing_articles, 'Tie::IxHash',
+ 'Overview' => [ $fsurl.'rt/Articles/index.html', '' ],
+ 'Search' => [ $fsurl.'rt/Articles/Article/Search.html', '' ],
+ 'Topics' => [ $fsurl.'rt/Articles/Topics.html', '' ],
+;
+
+tie my %tools_ticketing, 'Tie::IxHash',
+ 'Articles' => [ \%tools_ticketing_articles, '' ],
+ 'My Day' => [ $fsurl.'rt/Tools/MyDay.html', '' ],
+ 'My Reminders' => [ $fsurl.'rt/Tools/MyReminders.html', '' ],
+ 'Offline' => [ $fsurl.'rt/Tools/Offline.html', '' ],
+ 'Approval' => [ $fsurl.'rt/Approvals/', '' ],
+;
+$tools_ticketing{'Cron Tool'} = [ $fsurl.'rt/Developer/CronTool/', '' ]
+ if $conf->exists('rt-crontool');
+
+tie my %tools_menu, 'Tie::IxHash', ();
+$tools_menu{'Quick payment entry'} = [ $fsurl.'misc/batch-cust_pay.html', 'Enter multiple payments in a batch' ]
+ if $curuser->access_right('Post payment batch');
+$tools_menu{'Process payment batches'} = [ $fsurl.'search/pay_batch.cgi?magic=_date;open=1;intransit=1', 'Process credit card and electronic check batches' ]
+ if ( $conf->exists('batch-enable') || $conf->config('batch-enable_payby') )
+ && $curuser->access_right('Process batches');
+$tools_menu{'Download invoice batches'} = [ $fsurl.'search/bill_batch.cgi' ]
+ if $curuser->access_right('Process invoice batches')
+ || $curuser->access_right('Process global invoice batches')
+ || $curuser->access_right('Configuration'); #XXX remove in 2.5
+ #now there's a standalone event#if $conf->exists('invoice_print_pdf');
+$tools_menu{'Bulk DID Orders'} = [ $fsurl.'browse/did_order.html', 'View/manage bulk DID orders' ]
+ if $curuser->access_right('Import');
+$tools_menu{'Job Queue'} = [ $fsurl.'search/queue.html', 'View pending job queue' ]
+ if $curuser->access_right('Job queue');
+$tools_menu{'Ticketing'} = [ \%tools_ticketing, 'Ticketing tools' ]
+ if $conf->config('ticket_system');
+$tools_menu{'Business card scan'} = [ $fsurl.'edit/prospect_main-upload.html' ]
+ if $curuser->access_right('New prospect');
+$tools_menu{'Time Queue'} = [ $fsurl.'search/report_timeworked.html', 'View pending support time' ]
+ if $curuser->access_right('Time queue');
+$tools_menu{'Attachments'} = [ $fsurl.'browse/cust_attachment.html', 'View customer attachments' ]
+ if !$conf->config('disable_cust_attachment') and $curuser->access_right('View attachments') and $curuser->access_right('Browse attachments');
+$tools_menu{'Importing'} = [ \%tools_importing, 'Import tools' ]
+ if $curuser->access_right('Import');
+$tools_menu{'Exporting'} = [ \%tools_exporting, 'Export tools' ]
+ if $curuser->access_right('Export');
+
+tie my %config_employees, 'Tie::IxHash',
+ 'Employees' => [ $fsurl.'browse/access_user.html', 'Setup internal users' ],
+ 'Employee groups' => [ $fsurl.'browse/access_group.html', 'Employee groups allow you to control access to the backend' ],
+;
+
+tie my %config_dialup, 'Tie::IxHash',
+ 'Access numbers' => [ $fsurl.'browse/svc_acct_pop.cgi', 'Points of Presence' ],
+;
+
+tie my %config_broadband, 'Tie::IxHash',
+ 'Towers' => [ $fsurl.'browse/tower.html', 'Towers and sectors' ],
+ 'Routers' => [ $fsurl.'browse/router.cgi', 'Broadband access routers' ],
+ 'Address blocks' => [ $fsurl.'browse/addr_block.cgi', 'Manage address blocks and block assignments to broadband routers' ],
+;
+
+tie my %config_phone, 'Tie::IxHash',
+ 'View/Edit phone device types' => [ $fsurl.'browse/part_device.html', 'Phone device types' ],
+ 'View/Edit bulk DID vendors' => [ $fsurl.'browse/did_vendor.html', 'Bulk DID vendors' ],
+;
+
+tie my %config_radius, 'Tie::IxHash',
+ 'RADIUS Groups' => [ $fsurl.'browse/radius_group.html', 'Manage RADIUS groups' ],
+ 'RADIUS Clients' => [ $fsurl.'browse/nas.html', 'Manage RADIUS clients' ],
+;
+
+tie my %config_export_svc, 'Tie::IxHash', ();
+if ( $curuser->access_right('Configuration') ) {
+ $config_export_svc{'Service definitions'} = [ $fsurl.'browse/part_svc.cgi', 'Services are items you offer to your customers' ];
+ $config_export_svc{'Service classes'} = [ $fsurl.'browse/part_svc_class.html', 'Services classes are user-defined, informational types for services' ];
+ $config_export_svc{'Provisioning exports'} = [ $fsurl.'browse/part_export.cgi', 'Provisioning services to external machines, databases and APIs' ];
+}
+$config_export_svc{'Dialup'} = [ \%config_dialup, '' ]
+ if $curuser->access_right('Dialup configuration');
+$config_export_svc{'Wireless broadband'} = [ \%config_broadband, '' ]
+ if $curuser->access_right('Broadband configuration');
+$config_export_svc{'Phone'} = [ \%config_phone, '' ]
+ if $curuser->access_right('Configuration');
+$config_export_svc{'RADIUS'} = [ \%config_radius, '' ]
+ if $curuser->access_right('Configuration');
+$config_export_svc{'Hardware types'} = [ $fsurl.'browse/hardware_class.html', 'Set up hardware type catalog' ]
+ if $curuser->access_right('Configuration');
+
+tie my %config_pkg_reason, 'Tie::IxHash',
+ 'Cancel reasons' => [ $fsurl.'browse/reason.html?class=C', 'Cancel reasons explain why a service was cancelled.' ],
+ 'Cancel reason types' => [ $fsurl.'browse/reason_type.html?class=C', 'Cancel reason types define groups of reasons.' ],
+ 'Suspend reasons' => [ $fsurl.'browse/reason.html?class=S', 'Suspend reasons explain why a service was suspended.' ],
+ 'Suspend reason types' => [ $fsurl.'browse/reason_type.html?class=S', 'Suspend reason types define groups of reasons.' ],
+;
+
+tie my %config_pkg, 'Tie::IxHash', ();
+$config_pkg{'Package definitions'} = [ $fsurl.'browse/part_pkg.cgi', 'One or more services are grouped together into a package and given pricing information. Customers purchase packages, not services' ]
+ if $curuser->access_right('Edit package definitions')
+ || $curuser->access_right('Edit global package definitions');
+if ( $curuser->access_right('Configuration') ) {
+
+ #package grouping sub-menu?
+ $config_pkg{'Package classes'} = [ $fsurl.'browse/pkg_class.html', 'Package classes define groups of packages, for taxation, ordering convenience and reporting.' ];
+ $config_pkg{'Package categories'} = [ $fsurl.'browse/pkg_category.html', 'Package categories define groups of package classes, for invoice sections.' ];
+ $config_pkg{'Package report classes'} = [ $fsurl.'browse/part_pkg_report_option.html', 'Package classes define optional groups of packages for reporting only.' ];
+ #eo package grouping sub-menu
+
+ $config_pkg{'Discounts'} = [ $fsurl.'browse/discount.html', '' ];
+ $config_pkg{'Cancel/Suspend Reasons'} = [ \%config_pkg_reason, '' ];
+}
+
+tie my %config_cust, 'Tie::IxHash',
+ 'Customer tags' => [ $fsurl.'browse/part_tag.html', '' ],
+ 'Customer classes' => [ $fsurl.'browse/cust_class.html', 'Customer classes define groups of customers for reporting.' ],
+ 'Customer categories' => [ $fsurl.'browse/cust_category.html', 'Customer categories define groups of customer classes.' ],
+ 'separator' => '', #its a separator!
+ 'Contact types' => [ $fsurl.'browse/contact_class.html', ''], #XXX useful description
+;