+my $notes = <<'EOT';
+Real-time export of <b>svc_broadband</b>, <b>cust_pkg</b>, and <b>cust_main</b>
+record data to Motorola
+<a href="http://motorola.canopywireless.com/products/prizm/">Canopy Prizm
+software</a> via the Northbound interface.<br><br>
+
+Freeside will attempt to create an element in an existing network with the
+values provided in svc_broadband. Of particular interest are
+<ul>
+ <li> mac address - used to identify the element
+ <li> vlan profile - an exact match for a vlan profiles defined in prizm
+ <li> ip address - defines the management ip address of the prizm element
+ <li> latitude - GPS latitude
+ <li> longitude - GPS longitude
+ <li> altitude - GPS altitude
+</ul>
+
+In addition freeside attempts to set the service plan name in prizm to the
+name of the package in which the service resides.
+
+The service is associated with a customer in prizm as well, and freeside
+will create the customer should none already exist with import id matching
+the freeside customer number. The following fields are set.
+
+<ul>
+ <li> importId - the freeside customer number
+ <li> customerType - freeside
+ <li> customerName - the name associated with the freeside shipping address
+ <li> address1 - the shipping address
+ <li> address2
+ <li> city
+ <li> state
+ <li> zipCode
+ <li> country
+ <li> workPhone - the daytime phone number
+ <li> homePhone - the night phone number
+ <li> freesideId - the freeside customer number
+</ul>
+
+ Additionally set on the element are
+<ul>
+ <li> Site Name - The shipping name followed by the service broadband description field
+ <li> Site Location - the shipping address
+ <li> Site Contact - the daytime and night phone numbers
+</ul>
+
+Freeside provisions, suspends, and unsuspends elements BAM only unless the
+'Full EMS' checkbox is checked.<br><br>
+
+When freeside provisions an element the siteName is copied internally by
+prizm in such a manner that it is possible for the value to exceed the size
+of the column used in the prizm database. Therefore freeside truncates
+by default this value to 50 characters. It is thought that this
+column is the account_name column of the element_user_account table. It
+may be possible to lift this limit by modifying the prizm database and
+setting a new appropriate value on this export. This is untested and
+possibly harmful.
+
+EOT
+