+=item prepare OPTION => VALUE
+
+Fills in the template and returns an L<FS::cust_msg> object, containing the
+message to be sent. This method must be provided by the subclass.
+
+Options are passed as a list of name/value pairs:
+
+=over 4
+
+=item cust_main
+
+Customer object
+
+=item object
+
+Additional context object (currently, can be a cust_main, cust_pkg,
+cust_bill, cust_pay, cust_pay_pending, or svc_(acct, phone, broadband,
+domain) ). If the object is a svc_*, its cust_pkg will be fetched and
+used for substitution.
+
+As a special case, this may be an arrayref of two objects. Both
+objects will be available for substitution, with their field names
+prefixed with 'new_' and 'old_' respectively. This is used in the
+rt_ticket export when exporting "replace" events.
+
+=item from_config
+
+Configuration option to use as the source address, based on the customer's
+agentnum. If unspecified (or the named option is empty), 'invoice_from'
+will be used.
+
+The I<from_addr> field in the template takes precedence over this.
+
+=item to
+
+Destination address. The default is to use the customer's
+invoicing_list addresses. Multiple addresses may be comma-separated.
+
+=item substitutions
+
+A hash reference of additional substitutions
+
+=back
+
+=cut
+
+sub prepare {
+ die "unimplemented";
+}
+
+=item prepare_substitutions OPTION => VALUE ...
+
+Takes the same arguments as L</prepare>, and returns a hashref of the
+substitution variables.
+
+=cut
+
+sub prepare_substitutions {
+ my( $self, %opt ) = @_;
+
+ my $cust_main = $opt{'cust_main'}; # or die 'cust_main required';
+ my $object = $opt{'object'}; # or die 'object required';
+
+ warn "preparing substitutions for '".$self->msgname."'\n"
+ if $DEBUG;
+
+ my $subs = $self->substitutions;
+
+ ###
+ # create substitution table
+ ###
+ my %hash;
+ my @objects = ();
+ push @objects, $cust_main if $cust_main;
+ my @prefixes = ('');
+ my $svc;
+ if( ref $object ) {
+ if( ref($object) eq 'ARRAY' ) {
+ # [new, old], for provisioning tickets
+ push @objects, $object->[0], $object->[1];
+ push @prefixes, 'new_', 'old_';
+ $svc = $object->[0] if $object->[0]->isa('FS::svc_Common');
+ }
+ else {
+ push @objects, $object;
+ push @prefixes, '';
+ $svc = $object if $object->isa('FS::svc_Common');
+ }
+ }
+ if( $svc ) {
+ push @objects, $svc->cust_svc->cust_pkg;
+ push @prefixes, '';
+ }
+
+ foreach my $obj (@objects) {
+ my $prefix = shift @prefixes;
+ foreach my $name (@{ $subs->{$obj->table} }) {
+ if(!ref($name)) {
+ # simple case
+ $hash{$prefix.$name} = $obj->$name();
+ }
+ elsif( ref($name) eq 'ARRAY' ) {
+ # [ foo => sub { ... } ]
+ $hash{$prefix.($name->[0])} = $name->[1]->($obj);
+ }
+ else {
+ warn "bad msg_template substitution: '$name'\n";
+ #skip it?
+ }
+ }
+ }
+
+ if ( $opt{substitutions} ) {
+ $hash{$_} = $opt{substitutions}->{$_} foreach keys %{$opt{substitutions}};
+ }
+
+ return \%hash;
+}
+
+=item send OPTION => VALUE ...
+
+Creates a message with L</prepare> (taking all the same options) and sends it.
+
+=cut
+
+sub send {
+ my $self = shift;
+ my $cust_msg = $self->prepare(@_);
+ $self->send_prepared($cust_msg);
+}
+
+=item render OPTION => VALUE ...
+
+Fills in the template and renders it to a PDF document. Returns the
+name of the PDF file.
+
+Options are as for 'prepare', but 'from' and 'to' are meaningless.
+
+=cut
+
+# XXX not sure where this ends up post-refactoring--a separate template
+# class? it doesn't use the same rendering OR output machinery as ::email
+
+# will also have options to set paper size, margins, etc.
+
+sub render {
+ my $self = shift;
+ eval "use PDF::WebKit";
+ die $@ if $@;
+ my %opt = @_;
+ my %hash = $self->prepare(%opt);
+ my $html = $hash{'html_body'};
+
+ # Graphics/stylesheets should probably go in /var/www on the Freeside
+ # machine.
+ my $script_path = `/usr/bin/which freeside-wkhtmltopdf`;
+ chomp $script_path;
+ my $kit = PDF::WebKit->new(\$html); #%options
+ # hack to use our wrapper script
+ $kit->configure(sub { shift->wkhtmltopdf($script_path) });
+
+ $kit->to_pdf;
+}
+
+=item print OPTIONS
+
+Render a PDF and send it to the printer. OPTIONS are as for 'render'.
+
+=cut
+
+sub print {
+ my( $self, %opt ) = @_;
+ do_print( [ $self->render(%opt) ], agentnum=>$opt{cust_main}->agentnum );
+}
+
+# helper sub for package dates
+my $ymd = sub { $_[0] ? time2str('%Y-%m-%d', $_[0]) : '' };
+
+# helper sub for money amounts
+my $money = sub { ($conf->money_char || '$') . sprintf('%.2f', $_[0] || 0) };
+
+# helper sub for usage-related messages
+my $usage_warning = sub {
+ my $svc = shift;
+ foreach my $col (qw(seconds upbytes downbytes totalbytes)) {
+ my $amount = $svc->$col; next if $amount eq '';
+ my $method = $col.'_threshold';
+ my $threshold = $svc->$method; next if $threshold eq '';
+ return [$col, $amount, $threshold] if $amount <= $threshold;
+ # this only returns the first one that's below threshold, if there are
+ # several.
+ }
+ return ['', '', ''];
+};
+
+#return contexts and fill-in values
+# If you add anything, be sure to add a description in
+# httemplate/edit/msg_template.html.
+sub substitutions {
+ my $payinfo_sub = sub {
+ my $obj = shift;
+ ($obj->payby eq 'CARD' || $obj->payby eq 'CHEK')
+ ? $obj->paymask
+ : $obj->decrypt($obj->payinfo)
+ };
+ my $payinfo_end = sub {
+ my $obj = shift;
+ my $payinfo = &$payinfo_sub($obj);
+ substr($payinfo, -4);
+ };
+ { 'cust_main' => [qw(
+ display_custnum agentnum agent_name
+
+ last first company
+ name name_short contact contact_firstlast
+ address1 address2 city county state zip
+ country
+ daytime night mobile fax
+
+ has_ship_address
+ ship_name ship_name_short ship_contact ship_contact_firstlast
+ ship_address1 ship_address2 ship_city ship_county ship_state ship_zip
+ ship_country
+
+ paymask payname paytype payip
+ num_cancelled_pkgs num_ncancelled_pkgs num_pkgs
+ classname categoryname
+ balance
+ credit_limit
+ invoicing_list_emailonly
+ cust_status ucfirst_cust_status cust_statuscolor cust_status_label
+
+ signupdate dundate
+ packages recurdates
+ ),
+ [ invoicing_email => sub { shift->invoicing_list_emailonly_scalar } ],
+ #compatibility: obsolete ship_ fields - use the non-ship versions
+ map (
+ { my $field = $_;
+ [ "ship_$field" => sub { shift->$field } ]
+ }
+ qw( last first company daytime night fax )
+ ),
+ # ship_name, ship_name_short, ship_contact, ship_contact_firstlast
+ # still work, though
+ [ expdate => sub { shift->paydate_epoch } ], #compatibility
+ [ signupdate_ymd => sub { $ymd->(shift->signupdate) } ],
+ [ dundate_ymd => sub { $ymd->(shift->dundate) } ],
+ [ paydate_my => sub { sprintf('%02d/%04d', shift->paydate_monthyear) } ],
+ [ otaker_first => sub { shift->access_user->first } ],
+ [ otaker_last => sub { shift->access_user->last } ],
+ [ payby => sub { FS::payby->shortname(shift->payby) } ],
+ [ company_name => sub {
+ $conf->config('company_name', shift->agentnum)
+ } ],
+ [ company_address => sub {
+ $conf->config('company_address', shift->agentnum)
+ } ],
+ [ company_phonenum => sub {
+ $conf->config('company_phonenum', shift->agentnum)
+ } ],
+ [ selfservice_server_base_url => sub {
+ $conf->config('selfservice_server-base_url') #, shift->agentnum)
+ } ],
+ ],
+ # next_bill_date
+ 'cust_pkg' => [qw(
+ pkgnum pkg_label pkg_label_long
+ location_label
+ status statuscolor
+
+ start_date setup bill last_bill
+ adjourn susp expire
+ labels_short
+ ),
+ [ pkg => sub { shift->part_pkg->pkg } ],
+ [ pkg_category => sub { shift->part_pkg->categoryname } ],
+ [ pkg_class => sub { shift->part_pkg->classname } ],
+ [ cancel => sub { shift->getfield('cancel') } ], # grrr...
+ [ start_ymd => sub { $ymd->(shift->getfield('start_date')) } ],
+ [ setup_ymd => sub { $ymd->(shift->getfield('setup')) } ],
+ [ next_bill_ymd => sub { $ymd->(shift->getfield('bill')) } ],
+ [ last_bill_ymd => sub { $ymd->(shift->getfield('last_bill')) } ],
+ [ adjourn_ymd => sub { $ymd->(shift->getfield('adjourn')) } ],
+ [ susp_ymd => sub { $ymd->(shift->getfield('susp')) } ],
+ [ expire_ymd => sub { $ymd->(shift->getfield('expire')) } ],
+ [ cancel_ymd => sub { $ymd->(shift->getfield('cancel')) } ],
+
+ # not necessarily correct for non-flat packages
+ [ setup_fee => sub { shift->part_pkg->option('setup_fee') } ],
+ [ recur_fee => sub { shift->part_pkg->option('recur_fee') } ],
+
+ [ freq_pretty => sub { shift->part_pkg->freq_pretty } ],
+
+ ],
+ 'cust_bill' => [qw(
+ invnum
+ _date
+ _date_pretty
+ due_date
+ ),
+ [ due_date2str => sub { shift->due_date2str('short') } ],
+ ],
+ #XXX not really thinking about cust_bill substitutions quite yet
+
+ # for welcome and limit warning messages
+ 'svc_acct' => [qw(
+ svcnum
+ username
+ domain
+ ),
+ [ password => sub { shift->getfield('_password') } ],
+ [ column => sub { &$usage_warning(shift)->[0] } ],
+ [ amount => sub { &$usage_warning(shift)->[1] } ],
+ [ threshold => sub { &$usage_warning(shift)->[2] } ],
+ ],
+ 'svc_domain' => [qw(
+ svcnum
+ domain
+ ),
+ [ registrar => sub {
+ my $registrar = qsearchs('registrar',
+ { registrarnum => shift->registrarnum} );
+ $registrar ? $registrar->registrarname : ''
+ }
+ ],
+ [ catchall => sub {
+ my $svc_acct = qsearchs('svc_acct', { svcnum => shift->catchall });
+ $svc_acct ? $svc_acct->email : ''
+ }
+ ],
+ ],
+ 'svc_phone' => [qw(
+ svcnum
+ phonenum
+ countrycode
+ domain
+ )
+ ],
+ 'svc_broadband' => [qw(
+ svcnum
+ speed_up
+ speed_down
+ ip_addr
+ mac_addr
+ )
+ ],
+ # for payment receipts
+ 'cust_pay' => [qw(
+ paynum
+ _date
+ ),
+ [ paid => sub { sprintf("%.2f", shift->paid) } ],
+ # overrides the one in cust_main in cases where a cust_pay is passed
+ [ payby => sub { FS::payby->shortname(shift->payby) } ],
+ [ date => sub { time2str("%a %B %o, %Y", shift->_date) } ],
+ [ 'payinfo' => $payinfo_sub ],
+ [ 'payinfo_end' => $payinfo_end ],
+ ],
+ # for refund receipts
+ 'cust_refund' => [
+ 'refundnum',
+ [ refund => sub { sprintf("%.2f", shift->refund) } ],
+ [ payby => sub { FS::payby->shortname(shift->payby) } ],
+ [ date => sub { time2str("%a %B %o, %Y", shift->_date) } ],
+ [ 'payinfo' => $payinfo_sub ],
+ [ 'payinfo_end' => $payinfo_end ],
+ ],
+ # for payment decline messages
+ # try to support all cust_pay fields
+ # 'error' is a special case, it contains the raw error from the gateway
+ 'cust_pay_pending' => [qw(
+ _date
+ error
+ ),
+ [ paid => sub { sprintf("%.2f", shift->paid) } ],
+ [ payby => sub { FS::payby->shortname(shift->payby) } ],
+ [ date => sub { time2str("%a %B %o, %Y", shift->_date) } ],
+ [ 'payinfo' => $payinfo_sub ],
+ [ 'payinfo_end' => $payinfo_end ],
+ ],
+ };
+}
+
+=item content LOCALE
+
+Stub, returns nothing.
+
+=cut
+
+sub content {}
+
+=item agent
+
+Returns the L<FS::agent> object for this template.
+
+=cut
+
+sub _upgrade_data {
+ my ($self, %opts) = @_;
+
+ ###
+ # First move any historical templates in config to real message templates
+ ###
+
+ my @fixes = (
+ [ 'alerter_msgnum', 'alerter_template', '', '', '' ],
+ [ 'cancel_msgnum', 'cancelmessage', 'cancelsubject', '', '' ],
+ [ 'decline_msgnum', 'declinetemplate', '', '', '' ],
+ [ 'impending_recur_msgnum', 'impending_recur_template', '', '', 'impending_recur_bcc' ],
+ [ 'payment_receipt_msgnum', 'payment_receipt_email', '', '', '' ],
+ [ 'welcome_msgnum', 'welcome_email', 'welcome_email-subject', 'welcome_email-from', '', 'welcome_email-mimetype' ],
+ [ 'threshold_warning_msgnum', 'warning_email', 'warning_email-subject', 'warning_email-from', 'warning_email-cc', 'warning_email-mimetype' ],
+ );
+
+ my @agentnums = ('', map {$_->agentnum} qsearch('agent', {}));
+ foreach my $agentnum (@agentnums) {
+ foreach (@fixes) {
+ my ($newname, $oldname, $subject, $from, $bcc, $mimetype) = @$_;
+
+ if ($conf->exists($oldname, $agentnum)) {
+ my $new = new FS::msg_template({
+ 'msgclass' => 'email',
+ 'msgname' => $oldname,
+ 'agentnum' => $agentnum,
+ 'from_addr' => ($from && $conf->config($from, $agentnum)) || '',
+ 'bcc_addr' => ($bcc && $conf->config($bcc, $agentnum)) || '',
+ 'subject' => ($subject && $conf->config($subject, $agentnum)) || '',
+ 'mime_type' => 'text/html',
+ 'body' => join('<BR>',$conf->config($oldname, $agentnum)),
+ });
+ my $error = $new->insert;
+ die $error if $error;
+ $conf->set($newname, $new->msgnum, $agentnum);
+ $conf->delete($oldname, $agentnum);
+ $conf->delete($from, $agentnum) if $from;
+ $conf->delete($subject, $agentnum) if $subject;
+ $conf->delete($bcc, $agentnum) if $bcc;
+ $conf->delete($mimetype, $agentnum) if $mimetype;
+ }
+ }
+
+ if ( $conf->exists('alert_expiration', $agentnum) ) {
+ my $msgnum = $conf->exists('alerter_msgnum', $agentnum);
+ my $template = FS::msg_template->by_key($msgnum) if $msgnum;
+ if (!$template) {
+ warn "template for alerter_msgnum $msgnum not found\n";
+ next;
+ }
+ # this is now a set of billing events
+ foreach my $days (30, 15, 5) {
+ my $event = FS::part_event->new({
+ 'agentnum' => $agentnum,
+ 'event' => "Card expiration warning - $days days",
+ 'eventtable' => 'cust_main',
+ 'check_freq' => '1d',
+ 'action' => 'notice',
+ 'disabled' => 'Y', #initialize first
+ });
+ my $error = $event->insert( 'msgnum' => $msgnum );
+ if ($error) {
+ warn "error creating expiration alert event:\n$error\n\n";
+ next;
+ }
+ # make it work like before:
+ # only send each warning once before the card expires,
+ # only warn active customers,
+ # only warn customers with CARD/DCRD,
+ # only warn customers who get email invoices
+ my %conds = (
+ 'once_every' => { 'run_delay' => '30d' },
+ 'cust_paydate_within' => { 'within' => $days.'d' },
+ 'cust_status' => { 'status' => { 'active' => 1 } },
+ 'payby' => { 'payby' => { 'CARD' => 1,
+ 'DCRD' => 1, }
+ },
+ 'message_email' => {},
+ );
+ foreach (keys %conds) {
+ my $condition = FS::part_event_condition->new({
+ 'conditionname' => $_,
+ 'eventpart' => $event->eventpart,
+ });
+ $error = $condition->insert( %{ $conds{$_} });
+ if ( $error ) {
+ warn "error creating expiration alert event:\n$error\n\n";
+ next;
+ }
+ }
+ $error = $event->initialize;
+ if ( $error ) {
+ warn "expiration alert event was created, but not initialized:\n$error\n\n";
+ }
+ } # foreach $days
+ $conf->delete('alerter_msgnum', $agentnum);
+ $conf->delete('alert_expiration', $agentnum);
+
+ } # if alerter_msgnum
+
+ }
+
+ ###
+ # Move subject and body from msg_template to template_content
+ ###
+
+ foreach my $msg_template ( qsearch('msg_template', {}) ) {
+ if ( $msg_template->subject || $msg_template->body ) {
+ # create new default content
+ my %content;
+ $content{subject} = $msg_template->subject;
+ $msg_template->set('subject', '');
+
+ # work around obscure Pg/DBD bug
+ # https://rt.cpan.org/Public/Bug/Display.html?id=60200
+ # (though the right fix is to upgrade DBD)
+ my $body = $msg_template->body;
+ if ( $body =~ /^x([0-9a-f]+)$/ ) {
+ # there should be no real message templates that look like that
+ warn "converting template body to TEXT\n";
+ $body = pack('H*', $1);
+ }
+ $content{body} = $body;
+ $msg_template->set('body', '');
+ my $error = $msg_template->replace(%content);
+ die $error if $error;
+ }
+
+ if ( !$msg_template->msgclass ) {
+ # set default message class
+ $msg_template->set('msgclass', 'email');
+ my $error = $msg_template->replace;
+ die $error if $error;
+ }
+ }
+
+ ###
+ # Add new-style default templates if missing
+ ###
+ $self->_populate_initial_data;
+
+ ###
+ # Move welcome_msgnum to an export
+ ###
+
+ #upgrade_journal loaded by _populate_initial_data
+ unless (FS::upgrade_journal->is_done('msg_template__welcome_export')) {
+ if (my $msgnum = $conf->config('welcome_msgnum')) {
+ eval "use FS::part_export;";
+ die $@ if $@;
+ eval "use FS::part_svc;";
+ die $@ if $@;
+ eval "use FS::export_svc;";
+ die $@ if $@;
+ #create the export
+ my $part_export = new FS::part_export {
+ 'exportname' => 'Welcome Email',
+ 'exporttype' => 'send_email'
+ };
+ my $error = $part_export->insert({
+ 'to_customer' => 1,
+ 'insert_template' => $msgnum,
+ # replicate blank options that would be generated by UI,
+ # to avoid unexpected results from not having them exist
+ 'to_address' => '',
+ 'replace_template' => 0,
+ 'suspend_template' => 0,
+ 'unsuspend_template' => 0,
+ 'delete_template' => 0,
+ });
+ die $error if $error;
+ #attach it to part_svcs
+ my @welcome_exclude_svcparts = $conf->config('svc_acct_welcome_exclude');
+ foreach my $part_svc (
+ qsearch('part_svc',{ 'svcdb' => 'svc_acct', 'disabled' => '' })
+ ) {
+ next if grep { $_ eq $part_svc->svcpart } @welcome_exclude_svcparts;
+ my $export_svc = new FS::export_svc {
+ 'exportnum' => $part_export->exportnum,
+ 'svcpart' => $part_svc->svcpart,
+ };
+ $error = $export_svc->insert;
+ die $error if $error;
+ }
+ #remove the old confs
+ $error = $conf->delete('welcome_msgnum');
+ die $error if $error;
+ $error = $conf->delete('svc_acct_welcome_exclude');
+ die $error if $error;
+ }
+ FS::upgrade_journal->set_done('msg_template__welcome_export');
+ }
+
+
+ ### Fix dump-email_to (needs to happen after _populate_initial_data)
+ if ($conf->config('dump-email_to')) {
+ # anyone who still uses dump-email_to should have just had this created
+ my ($msg_template) = qsearch('msg_template',{ msgname => 'System log' });
+ if ($msg_template) {
+ eval "use FS::log_email;";
+ die $@ if $@;
+ my $log_email = new FS::log_email {
+ 'context' => 'Cron::backup',
+ 'min_level' => 1,
+ 'msgnum' => $msg_template->msgnum,
+ 'to_addr' => $conf->config('dump-email_to'),
+ };
+ my $error = $log_email->insert;
+ die $error if $error;
+ $conf->delete('dump-email_to');
+ }
+ }
+
+}
+
+sub _populate_initial_data { #class method
+ #my($class, %opts) = @_;
+ #my $class = shift;
+
+ eval "use FS::msg_template::InitialData;";
+ die $@ if $@;
+ eval "use FS::upgrade_journal;";
+ die $@ if $@;
+
+ my $initial_data = FS::msg_template::InitialData->_initial_data;
+
+ foreach my $hash ( @$initial_data ) {
+
+ next if $hash->{_conf} && $conf->config( $hash->{_conf} );
+ next if $hash->{_upgrade_journal} && FS::upgrade_journal->is_done( $hash->{_upgrade_journal} );
+
+ my $msg_template = new FS::msg_template($hash);
+ my $error = $msg_template->insert( @{ $hash->{_insert_args} || [] } );
+ die $error if $error;
+
+ $conf->set( $hash->{_conf}, $msg_template->msgnum ) if $hash->{_conf};
+ FS::upgrade_journal->set_done( $hash->{_upgrade_journal} ) if $hash->{_upgrade_journal};
+
+ }
+
+}
+