$ticket_dbh = $dbh;
} elsif ($conf->config('ticket_system') eq 'RT_External') {
my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc');
$ticket_dbh = $dbh;
} elsif ($conf->config('ticket_system') eq 'RT_External') {
my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc');