my $msgnum = $conf->config('alerter_msgnum', $agentnum);
if ( $msgnum ) { # new hotness
my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
my $msgnum = $conf->config('alerter_msgnum', $agentnum);
if ( $msgnum ) { # new hotness
my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );