'Cancel customer package later',
'Un-cancel customer package',
'Delay suspension events',
'Cancel customer package later',
'Un-cancel customer package',
'Delay suspension events',
'Add on-the-fly cancel reason', #NEW
'Add on-the-fly suspend reason', #NEW
'Edit customer package invoice details', #NEW
'Edit customer package comments', #NEW
'Qualify service', #NEW
'Waive setup fee', #NEW
'Add on-the-fly cancel reason', #NEW
'Add on-the-fly suspend reason', #NEW
'Edit customer package invoice details', #NEW
'Edit customer package comments', #NEW
'Qualify service', #NEW
'Waive setup fee', #NEW
+ 'View appointments', #NEWNEW
+ 'Make appointment',
+ 'View package definition costs', #NEWNEW
+ 'Change package contract end date',
'Customer invoice / financial info rights' => [
'View invoices',
'Resend invoices', #NEWNEW
'Customer invoice / financial info rights' => [
'View invoices',
'Resend invoices', #NEWNEW
'View customer pending payments', #NEW
'Edit customer pending payments', #NEW
'View customer billing events', #NEW
'View customer pending payments', #NEW
'Edit customer pending payments', #NEW
'View customer billing events', #NEW
{ rightname=>'Unapply credit', desc=>'Enable "unapplication" of unclosed credits.' }, #aka unapplycredits
{ rightname=>'Delete credit', desc=>'Enable deletion of unclosed credits. Be very careful! Only delete credits that were data-entry errors, not adjustments.' }, #aka. deletecredits Optionally specify one or more comma-separated email addresses to be notified when a credit is deleted.
'View refunds',
{ rightname=>'Unapply credit', desc=>'Enable "unapplication" of unclosed credits.' }, #aka unapplycredits
{ rightname=>'Delete credit', desc=>'Enable deletion of unclosed credits. Be very careful! Only delete credits that were data-entry errors, not adjustments.' }, #aka. deletecredits Optionally specify one or more comma-separated email addresses to be notified when a credit is deleted.
'View refunds',
{ rightname=> 'List rating data', desc=>'Usage reports', global=>1 },
'Billing event reports',
'Receivables report',
{ rightname=> 'List rating data', desc=>'Usage reports', global=>1 },
'Billing event reports',
'Receivables report',
{ rightname=> 'List inventory', global=>1 },
{ rightname=>'View email logs', global=>1 },
{ rightname=>'View system logs' },
'Download report data',
{ rightname=> 'List inventory', global=>1 },
{ rightname=>'View email logs', global=>1 },
{ rightname=>'View system logs' },
'Download report data',
'Services: Mailing lists',
'Services: Alarm services',
'Services: External services',
'Services: Mailing lists',
'Services: Alarm services',
'Services: External services',
'Usage: RADIUS sessions',
'Usage: Call Detail Records (CDRs)',
'Usage: Unrateable CDRs',
'Usage: RADIUS sessions',
'Usage: Call Detail Records (CDRs)',
'Usage: Unrateable CDRs',
{ rightname=>'Import', global=>1 }, #some of these are ag-virt'ed now? give em their own ACLs
{ rightname=>'Export', global=>1 },
{ rightname=> 'Edit rating data', desc=>'Delete CDRs', global=>1 },
{ rightname=>'Import', global=>1 }, #some of these are ag-virt'ed now? give em their own ACLs
{ rightname=>'Export', global=>1 },
{ rightname=> 'Edit rating data', desc=>'Delete CDRs', global=>1 },
###
#'Database access rights' => [
{ rightname=>'Raw SQL', global=>1 }, #NEW
###
#'Database access rights' => [
{ rightname=>'Raw SQL', global=>1 }, #NEW
+ #]
+
+ #'Employee preference rights' => [
+ { rightname=>'Employee preference telephony integration' },
+ #]
+
+ #'RT preference rights' => [
+ { rightname=>'RT activity notification' },
+ #]
+
+ 'Edit FCC report configuration',
+ { rightname => 'Edit FCC report configuration for all agents', global=>1 },
+
+ 'Edit CDR rates',
+ #{ rightname=>'Edit global CDR rates', global=>1, },
+
#{ rightname=>'Edit employees', global=>1, },
#{ rightname=>'Edit employee groupss', global=>1, },
#{ rightname=>'Edit employees', global=>1, },
#{ rightname=>'Edit employee groupss', global=>1, },
{ rightname=>'Configuration', global=>1 }, #most of the rest of the configuraiton is not agent-virtualized
{ rightname=>'Configuration download', }, #description of how it affects
{ rightname=>'Configuration', global=>1 }, #most of the rest of the configuraiton is not agent-virtualized
{ rightname=>'Configuration download', }, #description of how it affects
- 'Edit customer package dates',
+ 'Void invoices',#people are overusing this when credits are more appropriate
+ 'Backdate credit',
+ 'View legacy typeset statments',