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4 <title>WISPA Member Billing Software Comparison 2017</title>
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9 <h6>WISPA Member Billing Software Comparison 2017</h6>
11 <p align="left">I put together a concise comparison highlighting the differences between different billing systems. I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
13 <p align="left">Of course I hope you'll consider <a href="http://freeside.biz/">Freeside</a>, but I know we're not the right fit for everyone. These eleven vendors support WISPA through association membership and trade show sponsorshop. Please consider supporting vendors who support our industry.
15 <p align="left">I hope this helps you find the right billing vendor for you!
17 <p align="left">P.S. Friends don't let friends use Quickbooks for subscriber billing. :)
22 President and Head Geek<br>
23 Freeside Internet Services, Inc.<br>
27 <table width="98%" cellpadding="0" cellspacing="0" class="tblprod">
28 <tr><td align="center" valign="top">
30 <table width="100%" class="comparison" cellpadding="0" cellspacing="0">
34 <td><a href="http://freeside.biz/"><img src="imgs/big-logo.png" alt="Freeside" width=170></a></td>
35 <td><img src="http://www.wispsolutions.com/images/stories/AzotelSIMPLer/azotel-logo.gif" width=130 alt="Azotel"></a></td>
36 <td><img src="https://www.billmax.com/images/BillMax-shadow.jpg" width=130 alt="Billmax"></a></td>
37 <td><img src="cdg.png" height=64 alt="CDG"></a></td>
38 <td><img src="http://www.directlinkadmin.com/img/logo.png" width=130 alt="DirectLink Admin"></a></td>
39 <td><img src="http://www.iea-software.com/images/emerald/emerald6sm.png" width=130 alt="Emerald"></a></td>
40 <td><img src="http://site2.ispbilling.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
41 <td><img src="http://www.wispa.org/Portals/37/ContactImages/8978.png" width=130 alt="Powercode"></a></td>
42 <td><img src="http://www.wispa.org/Portals/37/ContactImages/8952.png" width=130 alt="Sonar"></a></td>
43 <td><img src="https://d1a309rwthnrm3.cloudfront.net/wp-content/uploads/2014/01/04183021/visp.png" width=130 alt="VISP"></a></td>
44 <td><img src="http://www.wispmon.com/img/wispmonsm.png" width=130 alt="WISPMon"></a></td>
48 <th><a href="http://www.wispa.org">WISPA</a> member</th>
49 <td><span class="yes">✔</span></td>
50 <td><span class="yes">✔</span></td>
51 <td><span class="yes">✔</span></td>
52 <td><span class="yes">✔</span></td>
53 <td><span class="yes">✔</span></td>
54 <td><span class="yes">✔</span></td>
55 <td><span class="yes">✔</span></td>
56 <td><span class="yes">✔</span></td>
57 <td><span class="yes">✔</span></td>
58 <td><span class="yes">✔</span></td>
59 <td><span class="yes">✔</span></td>
63 <th>Exhibiting at <a href="http://www.wispa.org/Events/WISPAPALOOZA">WISPAPalooza 2017</a></th>
64 <td><span class="yes">✔</span></td>
65 <td><span class="yes">✔</span></td>
66 <td><span class="yes">✔</span></td>
67 <td><span class="yes">✔</span></td>
68 <td><span class="yes">✔</span></td>
69 <td><span class="no">✖</span></td>
70 <td><span class="yes">✔</span></td>
71 <td><span class="yes">✔</span></td>
72 <td><span class="yes">✔</span></td>
73 <td><span class="yes">✔</span></td>
74 <td><span class="yes">✔</span></td>
78 <th>WISP features</th>
79 <td><span class="yes">✔</span></td>
80 <td><span class="yes">✔</span></td>
81 <td><span class="no">✖</span></td>
82 <td><span class="no">✖</span></td>
83 <td><span class="no">✖</span></td>
84 <td><span class="maybe">new/preliminary</span></td>
85 <td><span class="no">✖</span></td>
86 <td><span class="yes">✔</span></td>
87 <td><span class="yes">✔</span></td>
88 <td><span class="yes">✔</span></td>
89 <td><span class="yes">✔</span></td>
93 <th>CDR billing / Telco features</th>
94 <td><span class="yes">✔</span></td>
95 <td><span class="no">✖</span></td>
96 <td><span class="maybe">new/preliminary</span></td>
97 <td><span class="yes">✔</span></td>
98 <td><span class="no">✖</span></td>
99 <td><span class="maybe">new/preliminary</span></td>
100 <td><span class="no">✖</span></td>
101 <td><span class="no">✖</span></td>
102 <td><span class="maybe">new/preliminary</span></td>
103 <td><span class="no">✖</span></td>
104 <td><span class="maybe">new/preliminary</span></td>
108 <th>Fiber ISP features</th>
109 <td><span class="yes">✔</span></td>
110 <td><span class="no">✖</span></td>
111 <td><span class="no">✖</span></td>
112 <td><span class="yes">✔</span></td>
113 <td><span class="no">✖</span></td>
114 <td><span class="no">✖</span></td>
115 <td><span class="no">✖</span></td>
116 <td><span class="no">✖</span></td>
117 <td><span class="no">✖</span></td>
118 <td><span class="no">✖</span></td>
119 <td><span class="maybe">new/preliminary</span></td>
125 <td>Mostly Premise (New: Hosted)</td>
127 <td>Mostly Premise (also Hosted)</td>
128 <td>Hosted or Premise</td>
135 <td>Mostly Hosted (also Premise)</td>
172 <td>No per-customer or license charges. Can purchase implementation, support, and customization services.</td>
173 <td>?/customer/month</td>
174 <td>$0.15-$0.20/customer/month</td>
175 <td>"If you have to ask, you can't afford it"</td>
176 <td>$0.50/customer/month</td>
177 <td>?/customer/month</td>
178 <td>100 customers free, then $0.05-$0.70/customer/month</td>
179 <td>$0.63-$1.40/customer/month</td>
180 <td>$0.50-$1.25/customer/month</td>
181 <td>$0.90-$1.30/customer/month</td>
182 <td>$0.75-$1.25/customer/month</td>
186 <th>Monthly price, 1000 customers</th>
187 <td><span class="smyes">$195</span></td>
188 <td>$18,000 (one-time, not monthly)</td>
192 <td>$4170 (one-time, not monthly), plus $141/month</td>
193 <td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
201 <th>Monthly price, 3500 customers</th>
202 <td><span class="smyes">$195</span></td>
207 <td>$8145 (one-time, not monthly), plus $141/month</td>
208 <td>$368 <!-- ($314 Platypus + $54 Windows 2012 server & SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
216 <th>Monthly price, 10,000 customers</th>
217 <td><span class="smyes">$195</span></td>
223 <td>$641 <!--($472 Platypus + $169 Windows 2012 server & SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
233 <th>Monthly price, 100,000 customers</th>
234 <td><span class="smyes">$195</span></td>
250 <th>Ongoing development</th>
251 <td>Active (new major version last year)</td>
255 <td>Active (new product)</td>
259 <td>Active (new product)</td>
261 <td>Active (new major version 2015)</td>
264 <!-- XXXXX .... survey says? not opening this can of worms right now
266 <th>Share of WISP market</th>
270 <td>New market / Small?</td>
282 <th>Vendor country</th>
284 <td>Ireland (sold through US distributors)</td>
289 <td>Canada (Platypus in US)</td>
292 <td>Philippines / Hong Kong</td>
297 <th>Vendor business/ownership</th>
298 <td>Billing software</td>
299 <td>Billing software</td>
300 <td>Billing and geologic software</td>
301 <td>Billing software</td>
302 <td>MDU ISP (VideoDirect)</td>
303 <td>Billing software</td>
304 <td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
305 <td>WISP (Bertram wireless)</td>
306 <td>Billing software</td>
307 <td>Billing software, managed ISP services (call center, email/web hosting)</td>
308 <td>Billing software</td>
312 <th>Vendor size</th>
329 <td>2010<!--2005 (2010 USA)--></td>
338 <td>2010<!--2007 (2010 billing features)--></td>
342 <th>Notable fact(s)</th>
343 <td>Mature and full-featured ISP and CDR billing. New UI, WISP mapping features and hosted option.</td>
344 <td>Simple hosted system for small WISPs, almost like a franchise</td>
345 <td>Old ISP system, dormant for years, revived in 2012</td>
346 <td>Large telco/cableco system</td>
347 <td>New system with MDU features</td>
348 <td>Classic ISP system added WISP features and joined WISPA in 2017</td>
349 <td>Windows client/server application; limited web interface. Can print and mail your invoices.</td>
350 <td>Humongous trade show booths. Glassdoor horror stories.</td>
351 <td>Ex-Powercode team, rapid development</td>
352 <td>Can also host your email and answer your support calls</td>
353 <td>No longer requires Adobe Flash</td>
361 Last updated Jan 27th, 2017 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
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