4 % $m->comp('/Elements/Header', Title=>loc("RT at a glance"), Refresh => $session{'home_refresh_interval'}||RT->Config->Get('HomePageRefreshInterval', $session{'CurrentUser'}), SkipDoctype => 1 );
8 <meta http-equiv="refresh" content="30; url=http://bestpractical.com/rt/rt-broken-install.html">
9 <title>Almost there!</title></head>
12 <img src="http://www.bestpractical.com/images/unconfigured-rtlogo.jpg" />
14 <h1>You're almost there!</h1>
15 You haven't yet configured your webserver to run RT.
17 You appear to have installed RT's web interface correctly, but haven't yet configured your web
18 server to "run" the RT server which powers the web interface.
20 The next step is to edit your webserver's configuration file to instruct it to use
21 RT's <strong>mod_perl</strong> or <strong>FastCGI</strong> handler.
23 If you need commercial support, please contact us at sales@bestpractical.com.
29 %# BEGIN BPS TAGGED BLOCK {{{
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34 %# <sales@bestpractical.com>
36 %# (Except where explicitly superseded by other copyright notices)
41 %# This work is made available to you under the terms of Version 2 of
42 %# the GNU General Public License. A copy of that license should have
43 %# been provided with this software, but in any event can be snarfed
46 %# This work is distributed in the hope that it will be useful, but
47 %# WITHOUT ANY WARRANTY; without even the implied warranty of
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49 %# General Public License for more details.
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66 %# By intentionally submitting any modifications, corrections or
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68 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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77 <& /Elements/ListActions, actions => \@results &>
81 if ( RT::Interface::Web->MobileClient()) {
82 RT::Interface::Web::Redirect(RT->Config->Get('WebURL') ."m/");
89 $m->callback( ARGSRef => \%ARGS, results => \@results, CallbackName => 'Initial',
90 skip_create => \$skip_create );
92 if ( $ARGS{'QuickCreate'} ) {
93 my $QueueObj = RT::Queue->new($session{'CurrentUser'});
94 $QueueObj->Load($ARGS{Queue}) or Abort(loc("Queue could not be loaded."));
96 my $CFs = $QueueObj->TicketCustomFields();
98 my ($ValidCFs, @msg) = $m->comp(
99 '/Elements/ValidateCustomFields',
100 CustomFields => $CFs,
102 ValidateUnsubmitted => 1,
107 if ( $ValidCFs && !$skip_create ) {
108 my ($t, $msg) = CreateTicket(
109 Queue => $ARGS{'Queue'},
110 Owner => $ARGS{'Owner'},
111 Status => $ARGS{'Status'},
112 # yes! it's Requestors, not Requestor
113 Requestors => $ARGS{'Requestors'},
114 Content => $ARGS{'Content'},
115 Subject => $ARGS{'Subject'});
118 if ( $t && $t->Id ) {
120 if ( RT->Config->Get('DisplayTicketAfterQuickCreate', $session{'CurrentUser'}) ) {
121 MaybeRedirectForResults(
122 Actions => \@results,
123 Path => '/Ticket/Display.html',
124 Arguments => { id => $t->Id },
129 elsif ( !$ValidCFs ) {
130 push @results, loc("Can't quickly create ticket in queue [_1] because custom fields are required. Please finish by using the normal ticket creation page.", $QueueObj->Name);
133 MaybeRedirectForResults(
134 Actions => \@results,
135 Path => "/Ticket/Create.html",
137 (map { $_ => $ARGS{$_} } qw(Queue Owner Status Content Subject)),
138 Requestors => $ARGS{Requestors},
139 # From is set above when CFs are OK, but not here since we're
140 # not calling CreateTicket() directly. The proper place to set
141 # a default for From, if desired in the future, is in
142 # CreateTicket() itself, or at least /Ticket/Display.html
143 # (which processes /Ticket/Create.html). From is rarely used
149 $session{QuickCreate} = \%ARGS unless $created;
151 MaybeRedirectForResults(
152 Actions => \@results,
159 RT::Interface::Web::Redirect(RT->Config->Get('WebURL')."Search/Simple.html?q=".$m->interp->apply_escapes($ARGS{q}, 'u'));