4 % $m->comp('/Elements/Header', Title=>loc("RT at a glance"), Refresh => $session{'home_refresh_interval'}||RT->Config->Get('HomePageRefreshInterval', $session{'CurrentUser'}), SkipDoctype => 1 );
8 <meta http-equiv="refresh" content="30; url=http://bestpractical.com/rt/rt-broken-install.html">
9 <title>Almost there!</title></head>
12 <img src="http://www.bestpractical.com/images/unconfigured-rtlogo.jpg" />
14 <h1>You're almost there!</h1>
15 You haven't yet configured your webserver to run RT.
17 You appear to have installed RT's web interface correctly, but haven't yet configured your web
18 server to "run" the RT server which powers the web interface.
20 The next step is to edit your webserver's configuration file to instruct it to use
21 RT's <strong>mod_perl</strong> or <strong>FastCGI</strong> handler.
23 If you need commercial support, please contact us at sales@bestpractical.com.
29 %# BEGIN BPS TAGGED BLOCK {{{
33 %# This software is Copyright (c) 1996-2019 Best Practical Solutions, LLC
34 %# <sales@bestpractical.com>
36 %# (Except where explicitly superseded by other copyright notices)
41 %# This work is made available to you under the terms of Version 2 of
42 %# the GNU General Public License. A copy of that license should have
43 %# been provided with this software, but in any event can be snarfed
46 %# This work is distributed in the hope that it will be useful, but
47 %# WITHOUT ANY WARRANTY; without even the implied warranty of
48 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
49 %# General Public License for more details.
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58 %# CONTRIBUTION SUBMISSION POLICY:
60 %# (The following paragraph is not intended to limit the rights granted
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66 %# By intentionally submitting any modifications, corrections or
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68 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
69 %# you are the copyright holder for those contributions and you grant
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75 %# END BPS TAGGED BLOCK }}}
77 <& /Elements/ListActions, actions => \@results &>
81 if ( RT::Interface::Web->MobileClient()) {
82 RT::Interface::Web::Redirect(RT->Config->Get('WebURL') ."m/");
89 $m->callback( ARGSRef => \%ARGS, results => \@results, CallbackName => 'Initial',
90 skip_create => \$skip_create );
92 if ( $ARGS{'QuickCreate'} ) {
94 ProcessAttachments(ARGSRef => \%ARGS);
96 my $QueueObj = RT::Queue->new($session{'CurrentUser'});
97 $QueueObj->Load($ARGS{Queue}) or Abort(loc("Queue could not be loaded."));
99 my $CFs = $QueueObj->TicketCustomFields();
101 my ($ValidCFs, @msg) = $m->comp(
102 '/Elements/ValidateCustomFields',
103 CustomFields => $CFs,
105 ValidateUnsubmitted => 1,
110 if ( $ValidCFs && !$skip_create ) {
111 my ($t, $msg) = CreateTicket(
112 Queue => $ARGS{'Queue'},
113 Owner => $ARGS{'Owner'},
114 Status => $ARGS{'Status'},
115 # yes! it's Requestors, not Requestor
116 Requestors => $ARGS{'Requestors'},
117 Content => $ARGS{'Content'},
118 Subject => $ARGS{'Subject'},
119 Token => $ARGS{'Token'},
123 if ( $t && $t->Id ) {
125 if ( RT->Config->Get('DisplayTicketAfterQuickCreate', $session{'CurrentUser'}) ) {
126 MaybeRedirectForResults(
127 Actions => \@results,
128 Path => '/Ticket/Display.html',
129 Arguments => { id => $t->Id },
134 elsif ( !$ValidCFs ) {
135 push @results, loc("Can't quickly create ticket in queue [_1] because custom fields are required. Please finish by using the normal ticket creation page.", $QueueObj->Name);
138 MaybeRedirectForResults(
139 Actions => \@results,
140 Path => "/Ticket/Create.html",
142 (map { $_ => $ARGS{$_} } qw(Queue Owner Status Content Subject)),
143 Requestors => $ARGS{Requestors},
144 # From is set above when CFs are OK, but not here since we're
145 # not calling CreateTicket() directly. The proper place to set
146 # a default for From, if desired in the future, is in
147 # CreateTicket() itself, or at least /Ticket/Display.html
148 # (which processes /Ticket/Create.html). From is rarely used
154 $session{QuickCreate} = \%ARGS unless $created;
156 MaybeRedirectForResults(
157 Actions => \@results,
164 RT::Interface::Web::Redirect(RT->Config->Get('WebURL')."Search/Simple.html?q=".$m->interp->apply_escapes($ARGS{q}, 'u'));