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48 <& /Elements/Header, Title => loc("Offline upload") &>
51 <& /Elements/ListActions, actions => \@results &>
53 % $m->callback( Requestor => \$requestoraddress, Queue => \$qname, %ARGS );
55 <form action="Offline.html" name="TicketUpdate"
56 method="post" enctype="multipart/form-data">
60 <&|/l&>Default Queue</&>:
63 <& /Elements/SelectQueue, Name => "qname", NamedValues => 1 &>
64 <em><&|/l&>If no queue is specified, create tickets in this queue.</&></em>
69 <&|/l&>Default Requestor</&>:
72 <input name="requestoraddress" value="<%$requestoraddress%>" />
73 <em><&|/l&>If no Requestor is specified, create tickets with this requestor.</&></em>
76 <tr><td class="labeltop">
80 <textarea name="string" cols="80" rows="30"><% $string %></textarea>
83 <tr><td class="label">
84 <&|/l&>Get template from file</&>:
87 <input name="Template" type="file" />
88 <input type="submit" class="button" name="Parse" value="<&|/l&>Go!</&>" />
92 <& /Elements/Submit, Name => 'UpdateTickets', Label => loc('Upload'), Caption => loc("Upload your changes"), color => "#993333" &>
96 $requestoraddress => ''
103 use RT::Action::CreateTickets;
104 my $action = RT::Action::CreateTickets->new(CurrentUser => $session{'CurrentUser'});
106 if ($ARGS{'Parse'} && $ARGS{'Template'}) {
108 my $cgi_object = $m->cgi_object;
109 my $fh = $cgi_object->upload('Template');
110 my $filename = "$fh";
112 my ($buffer, $template);
113 while ( my $bytesread = read( $fh, $buffer, 4096 ) ) {
114 $template .= $buffer;
116 my $encode = RT::I18N::_GuessCharset( $template );
118 $template = Encode::decode( $encode, $template );
119 $template =~ s/\r\n/\n/gs;
120 $action->Parse(Content => $template, Queue => $qname, Requestor => $requestoraddress);
121 foreach ( @{ $action->{'create_tickets'} } ) {
123 $id =~ s/^create\-//;
124 $string .= "===Create-Ticket: $id\n";
125 $string .= $action->{'templates'}->{$_} . "\n";
127 foreach ( @{ $action->{'update_tickets'} } ) {
129 $id =~ s/^update\-//;
130 $string .= "===Update-Ticket: $id\n";
131 $string .= $action->{'templates'}->{$_} . "\n";
135 } elsif ($ARGS{'UpdateTickets'}) {
136 $action->Parse(Content => $ARGS{string}, Queue => $qname, Requestor=> $requestoraddress);
137 push @results, $action->CreateByTemplate();
138 push @results, $action->UpdateByTemplate();
140 if ($ARGS{'Query'}) {
141 my $Tickets = RT::Tickets->new($session{'CurrentUser'});
142 $Tickets->FromSQL($ARGS{'Query'});
144 while (my $t = $Tickets->Next) {
145 $string .= "===Update-Ticket: " . $t->Id . "\n";
146 $string .= $action->GetUpdateTemplate($t);
147 $string .= "" . "\n";
150 $string .= "" . "\n";
151 $string .= "===# DO NOT EDIT BELOW THIS LINE#===\n";
152 $string .= "" . "\n";
154 while (my $t = $Tickets->Next) {
155 $string .= "===# DO NOT EDIT #===\n";
156 $string .= "===Base-Ticket: " . $t->Id . "\n";
157 $string .= $action->GetBaseTemplate($t);
158 $string .= "===# DO NOT EDIT #===\n";
159 $string .= "" . "\n";
162 $string .= "===Create-Ticket: ticket1\n";
163 $string .= $action->GetCreateTemplate();