1 %# BEGIN BPS TAGGED BLOCK {{{
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47 %# END BPS TAGGED BLOCK }}}
48 <& /SelfService/Elements/Header,
49 Title =>loc('Update ticket #[_1]', $Ticket->id)
52 % $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );
54 <form action="Display.html" method="post" enctype="multipart/form-data">
55 <input type="hidden" class="hidden" name="UpdateType" value="response" />
56 <input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
63 <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($Ticket->Status)), Default => $ARGS{'Status'} || ($Ticket->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
71 <input name="UpdateSubject" size="60" value="<% $Ticket->Subject %>" />
75 % if (exists $session{'Attachments'}) {
78 <&|/l&>Attached file</&>
80 <td colspan="5" class="value">
81 <&|/l&>Check box to delete</&><br />
82 % foreach my $attach_name (keys %{$session{'Attachments'}}) {
83 <input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
93 <input name="Attach" type="file" />
94 <input type="hidden" class="hidden" name="UpdateAttach" value="1" />
98 <& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &>
99 <& /Elements/MessageBox,
100 Name => "UpdateContent",
101 QuoteTransaction => $ARGS{QuoteTransaction}
106 <& /Elements/Submit &>
113 my $Ticket = LoadTicket($id);
115 $m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' );
117 my $title = loc( "Update ticket #[_1]", $Ticket->id );
119 $DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus);
122 Abort( loc("No permission to view update ticket") )
123 unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
124 or $Ticket->CurrentUserHasRight('ModifyTicket') );
126 $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
132 $DefaultStatus => undef