1 %# BEGIN BPS TAGGED BLOCK {{{
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47 %# END BPS TAGGED BLOCK }}}
48 <& /SelfService/Elements/Header,
49 Title =>loc('Update ticket #[_1]', $Ticket->id)
52 % $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );
54 <form action="Update.html" method="post" enctype="multipart/form-data">
55 <input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
56 <input type="hidden" class="hidden" name="UpdateType" value="response" />
57 <input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
64 <& /Elements/SelectStatus, Name => "Status", TicketObj => $Ticket, DefaultLabel => loc("[_1] (Unchanged)", loc($Ticket->Status)), Default => $ARGS{'Status'} || ($Ticket->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
72 <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" />
76 <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &>
77 <tr><td colspan="2"><& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &></td></tr>
79 % if (exists $ARGS{UpdateContent}) {
80 % # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
81 % my $temp = $ARGS{'QuoteTransaction'};
82 % delete $ARGS{'QuoteTransaction'};
83 <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
84 % $ARGS{'QuoteTransaction'} = $temp;
86 % my $IncludeSignature = 1;
87 <& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
92 <& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
99 my $Ticket = LoadTicket($id);
101 $m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' );
103 my $title = loc( "Update ticket #[_1]", $Ticket->id );
105 $DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus);
108 Abort( loc("No permission to view update ticket") )
109 unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
110 or $Ticket->CurrentUserHasRight('ModifyTicket') );
112 ProcessAttachments(ARGSRef => \%ARGS);
114 if ( exists $ARGS{SubmitTicket} ) {
115 $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
116 return $m->comp('Display.html', TicketObj => $Ticket, %ARGS);
123 $DefaultStatus => undef