1 %# BEGIN BPS TAGGED BLOCK {{{
5 %# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
6 %# <sales@bestpractical.com>
8 %# (Except where explicitly superseded by other copyright notices)
13 %# This work is made available to you under the terms of Version 2 of
14 %# the GNU General Public License. A copy of that license should have
15 %# been provided with this software, but in any event can be snarfed
18 %# This work is distributed in the hope that it will be useful, but
19 %# WITHOUT ANY WARRANTY; without even the implied warranty of
20 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21 %# General Public License for more details.
23 %# You should have received a copy of the GNU General Public License
24 %# along with this program; if not, write to the Free Software
25 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26 %# 02110-1301 or visit their web page on the internet at
27 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
30 %# CONTRIBUTION SUBMISSION POLICY:
32 %# (The following paragraph is not intended to limit the rights granted
33 %# to you to modify and distribute this software under the terms of
34 %# the GNU General Public License and is only of importance to you if
35 %# you choose to contribute your changes and enhancements to the
36 %# community by submitting them to Best Practical Solutions, LLC.)
38 %# By intentionally submitting any modifications, corrections or
39 %# derivatives to this work, or any other work intended for use with
40 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41 %# you are the copyright holder for those contributions and you grant
42 %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43 %# royalty-free, perpetual, license to use, copy, create derivative
44 %# works based on those contributions, and sublicense and distribute
45 %# those contributions and any derivatives thereof.
47 %# END BPS TAGGED BLOCK }}}
48 <& /Elements/Header, Title => $title &>
52 % $m->callback( %ARGS, CallbackName => 'PreForm' );
54 <div id="SimpleSearchForm">
55 <form action="Simple.html" method="get">
58 <input name="q" size="60" /><input type="submit" class="button" value="<&|/l&>Search</&>" />
61 % my @strong = qw(<strong> </strong>);
63 <p><&|/l_unsafe, @strong &>Search for tickets by entering [_1]id[_2] numbers, subject words [_1]"in quotes"[_2], [_1]queues[_2] by name, Owners by [_1]username[_2], Requestors by [_1]email address[_2], and ticket [_1]statuses[_2]. Searching for [_1]@domainname.com[_2] will return tickets with requestors from that domain.</&></p>
65 <p><&|/l&>Any word not recognized by RT is searched for in ticket subjects.</&></p>
67 % my $config = RT->Config->Get('FullTextSearch') || {};
68 % my $fulltext_keyword = 'fulltext:';
69 % if ( $config->{'Enable'} ) {
70 % if ( $config->{'Indexed'} ) {
71 <p><&|/l, $fulltext_keyword &>You can search for any word in full ticket history by typing <b>[_1]<i>word</i></b>.</&></p>
73 <p><&|/l, $fulltext_keyword &>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history by typing <b>[_1]<i>word</i></b>.</&></p>
77 <p><&|/l_unsafe, map { "<strong>$_</strong>" } qw(initial active inactive any) &>Entering [_1], [_2], [_3], or [_4] limits results to tickets with one of the respective types of statuses. Any individual status name limits results to just the statuses named.</&>
79 % if (RT->Config->Get('OnlySearchActiveTicketsInSimpleSearch', $session{'CurrentUser'})) {
80 % my $status_str = join ', ', map { loc($_) } RT::Queue->ActiveStatusArray;
81 <&|/l, $status_str &>Unless you specify a specific status, only tickets with active statuses ([_1]) are searched.</&>
85 <p><&|/l_unsafe, map { "<strong>$_</strong>" } 'queue:"Example Queue"', 'owner:email@example.com' &>Start the search term with the name of a supported field followed by a colon, as in [_1] and [_2], to explicitly specify the search type.</&></p>
87 <p><&|/l_unsafe, '<strong>cf.Name:value</strong>' &>CFs may be searched using a similar syntax as above with [_1].</&></p>
89 % my $link_start = '<a href="' . RT->Config->Get('WebPath') . '/Search/Build.html">';
90 % my $link_end = '</a>';
91 <p><&|/l_unsafe, $link_start, $link_end &>For the full power of RT's searches, please visit the [_1]search builder interface[_2].</&></p>
95 % $m->callback( %ARGS, CallbackName => 'PostForm' );
100 my $title = loc("Search for tickets");
101 use RT::Search::Simple;
104 my $tickets = RT::Tickets->new( $session{'CurrentUser'} );
105 $m->callback( %ARGS, query => \$q, CallbackName => 'ModifyQuery' );
107 if ($q =~ /^#?(\d+)$/) {
108 RT::Interface::Web::Redirect(RT->Config->Get('WebURL')."Ticket/Display.html?id=".$1);
113 TicketsObj => $tickets,
116 $m->callback( %ARGS, CallbackName => 'SearchArgs', args => \%args);
118 my $search = RT::Search::Simple->new(%args);
120 $m->comp( "Results.html", Query => $search->QueryToSQL() );
121 $m->comp( "/Elements/Footer" );