1 %# BEGIN BPS TAGGED BLOCK {{{
5 %# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
6 %# <sales@bestpractical.com>
8 %# (Except where explicitly superseded by other copyright notices)
13 %# This work is made available to you under the terms of Version 2 of
14 %# the GNU General Public License. A copy of that license should have
15 %# been provided with this software, but in any event can be snarfed
18 %# This work is distributed in the hope that it will be useful, but
19 %# WITHOUT ANY WARRANTY; without even the implied warranty of
20 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21 %# General Public License for more details.
23 %# You should have received a copy of the GNU General Public License
24 %# along with this program; if not, write to the Free Software
25 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26 %# 02110-1301 or visit their web page on the internet at
27 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
30 %# CONTRIBUTION SUBMISSION POLICY:
32 %# (The following paragraph is not intended to limit the rights granted
33 %# to you to modify and distribute this software under the terms of
34 %# the GNU General Public License and is only of importance to you if
35 %# you choose to contribute your changes and enhancements to the
36 %# community by submitting them to Best Practical Solutions, LLC.)
38 %# By intentionally submitting any modifications, corrections or
39 %# derivatives to this work, or any other work intended for use with
40 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41 %# you are the copyright holder for those contributions and you grant
42 %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43 %# royalty-free, perpetual, license to use, copy, create derivative
44 %# works based on those contributions, and sublicense and distribute
45 %# those contributions and any derivatives thereof.
47 %# END BPS TAGGED BLOCK }}}
48 %# REST/1.0/ticket/comment
56 use RT::Interface::REST;
57 use File::Temp qw(tempfile);
59 my $ticket = new RT::Ticket $session{CurrentUser};
60 my $object = $r->path_info;
61 my $status = "200 Ok";
65 # http://.../REST/1.0/ticket/1/comment
66 my ($c, $o, $k, $e) = @{ form_parse($content)->[0] };
69 $output = "Empty form submitted.\n";
72 $c = "# Syntax error.";
73 $output = form_compose([[$c, $o, $k, $e]]);
75 $status = "400 Bad Request";
80 $object ||= $k->{Ticket};
81 unless ($object =~ /^\d+/) {
82 $output = "Invalid ticket id: `$object'.\n";
83 $status = "400 Bad Request";
86 if ($k->{Ticket} && $object ne $k->{Ticket}) {
87 $output = "The submitted form and URL specify different tickets.\n";
88 $status = "400 Bad Request";
92 ($action = $k->{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/;
93 unless ($action =~ /^(?:Comment|Correspond)$/) {
94 $output = "Invalid action: `$action'.\n";
95 $status = "400 Bad Request";
99 my $text = $k->{Text};
100 my @atts = @{ vsplit($k->{Attachment}) };
102 if (!$k->{Text} && @atts == 0) {
103 $status = "400 Bad Request";
104 $output = "Empty comment with no attachments submitted.\n";
108 my $cgi = $m->cgi_object;
109 my $ent = MIME::Entity->build(Type => "multipart/mixed");
110 $ent->attach(Data => $k->{Text}) if $k->{Text};
113 foreach my $att (@atts) {
116 $file =~ s#^.*[\\/]##;
118 my $fh = $cgi->upload("attachment_$i");
121 my ($w, $tmp) = tempfile();
122 my $info = $cgi->uploadInfo();
124 while (sysread($fh, $buf, 8192)) {
130 Type => $info->{'Content-Type'} || guess_media_type($tmp),
132 Disposition => "attachment"
136 $status = "400 Bad Request";
137 $output = "No attachment for $att.\n";
144 $ticket->Load($object);
145 unless ($ticket->Id) {
146 $output = "Couldn't load ticket id: `$object'.\n";
147 $status = "404 Ticket not found";
150 unless ($ticket->CurrentUserHasRight('ModifyTicket') ||
151 ($action eq "Comment" &&
152 $ticket->CurrentUserHasRight("CommentOnTicket")) ||
153 ($action eq "Correspond" &&
154 $ticket->CurrentUserHasRight("ReplyToTicket")))
156 $output = "You are not allowed to $action on ticket $object.\n";
157 $status = "403 Permission denied";
161 my $cc = join ", ", @{ vsplit($k->{Cc}) };
162 my $bcc = join ", ", @{ vsplit($k->{Bcc}) };
163 my ($n, $s) = $ticket->$action(MIMEObj => $ent,
165 BccMessageTo => $bcc,
166 TimeTaken => $k->{TimeWorked} || 0);
169 my ($status_n, $status_s) = $ticket->SetStatus($k->{'Status'} );
170 $output .= "\n".$status_s;
175 RT/<% $RT::VERSION %> <% $status %>