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49 foreach my $lifecycle ( map $lifecycle{$_}, sort keys %lifecycle ) {
50 my @cur_statuses = grep $lifecycle->IsValid($_), @statuses;
51 next unless @cur_statuses;
54 <table border="0" cellspacing="0" cellpadding="1" width="100%" class="queue-summary">
57 <th class="collection-as-table"><&|/l&>Queue</&></th>
58 % for my $status ( @cur_statuses ) {
59 <th class="collection-as-table"><% loc($status) %></th>
65 for my $queue (@queues) {
66 next if lc($queue->{Lifecycle} || '') ne lc $lifecycle->Name;
70 my $classes = $i%2 ? 'oddline' : 'evenline';
71 $classes .= ' unreplied-ticket' if $queue->{Unreplied} > 0;
73 <tr class="<% $classes %>">
76 <a href="<% $link_all->($queue, \@cur_statuses) %>" title="<% $queue->{Description} %>"><% $queue->{Name} %></a>
79 % for my $status (@cur_statuses) {
81 <a href="<% $link_status->($queue, $status) %>"><% $data->{$queue->{id}}->{lc $status} || '-' %></a>
89 my $build_search_link = sub {
90 my ($queue_name, $extra_query) = @_;
91 $queue_name =~ s/(['\\])/\\$1/g; #'
93 return RT->Config->Get('WebPath')
94 . "/Search/Results.html?Query="
95 . $m->interp->apply_escapes("Queue = '$queue_name' AND $extra_query", 'u');
99 my ($queue, $all_statuses) = @_;
100 return $build_search_link->($queue->{Name}, "(".join(" OR ", map "Status = '$_'", @$all_statuses).")");
103 my $link_status = sub {
104 my ($queue, $status) = @_;
105 return $build_search_link->($queue->{Name}, "Status = '$status'");
109 CallbackName => 'LinkBuilders',
110 build_search_link => \$build_search_link,
111 link_all => \$link_all,
112 link_status => \$link_status,
115 my $Queues = RT::Queues->new( $session{'CurrentUser'} );
117 $m->callback( CallbackName => 'SQLFilter', Queues => $Queues );
119 my @queues = grep $queue_filter->($_), @{ $Queues->ItemsArrayRef };
120 $m->callback( CallbackName => 'Filter', Queues => \@queues );
125 Description => $_->Description || '',
126 Lifecycle => $_->Lifecycle->Name,
132 for my $queue (@queues) {
133 my $cycle = RT::Lifecycle->Load( $queue->{'Lifecycle'} );
134 $lifecycle{ lc $cycle->Name } = $cycle;
137 use RT::Search::UnrepliedTickets;
138 my $Tickets = RT::Tickets->new( RT->SystemUser );
139 my $Search = RT::Search::UnrepliedTickets->new( TicketsObj => $Tickets );
142 for my $queue (@queues) {
143 # show whether there are unreplied tickets
144 # somewhat inefficient but we only use the count query
145 my $tix = $Tickets->Clone;
146 $tix->Limit(FIELD => 'Queue',
148 VALUE => $queue->{id});
149 $queue->{Unreplied} = $tix->Count;
154 foreach my $set ( 'initial', 'active' ) {
155 foreach my $lifecycle ( map $lifecycle{$_}, sort keys %lifecycle ) {
156 push @statuses, grep !$seen{ lc $_ }++, $lifecycle->Valid($set);
164 use RT::Report::Tickets;
165 my $report = RT::Report::Tickets->new( RT->SystemUser );
168 join(" OR ", map {s{(['\\])}{\\$1}g; "Status = '$_'"} @statuses) #'
170 join(' OR ', map "Queue = ".$_->{id}, @queues)
172 $query = 'id < 0' unless @queues;
173 $report->SetupGroupings( Query => $query, GroupBy => [qw(Status Queue)] );
175 while ( my $entry = $report->Next ) {
176 $data->{ $entry->__Value("Queue") }->{ $entry->__Value("Status") }
177 = $entry->__Value('id');
178 $statuses->{ $entry->__Value("Status") } = 1;
182 $queue_filter => undef