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49 package RT::Approval::Rule::NewPending;
52 use base 'RT::Approval::Rule';
54 use constant Description => "When an approval ticket is created, notify the Owner and AdminCc of the item awaiting their approval"; # loc
58 return unless $self->SUPER::Prepare();
60 $self->OnStatusChange('open') and
61 eval { $T::Approving = ($self->TicketObj->AllDependedOnBy( Type => 'ticket' ))[0] }
66 my ($top) = $self->TicketObj->AllDependedOnBy( Type => 'ticket' );
67 my $t = $self->TicketObj->Transactions;
69 while ( my $o = $t->Next ) {
70 $to = $o, last if $o->Type eq 'Create';
73 # XXX: this makes the owner incorrect so notify owner won't work
74 # local $self->{TicketObj} = $top;
76 # first txn entry of the approval ticket
77 local $self->{TransactionObj} = $to;
78 $self->RunScripAction('Notify Owner', 'New Pending Approval', @_);
82 # this generates more correct content of the message, but not sure
83 # if ccmessageto is the right way to do this.
84 my $template = $self->GetTemplate('New Pending Approval',
86 TransactionObj => $to)
89 my ( $result, $msg ) = $template->Parse(
92 $self->TicketObj->Comment( CcMessageTo => $self->TicketObj->OwnerObj->EmailAddress,
93 MIMEObj => $template->MIMEObj );