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50 package RT::Action::Notify;
55 use base qw(RT::Action::SendEmail);
61 Set up the relevant recipients, then call our parent.
68 $self->SetRecipients();
69 $self->SUPER::Prepare();
74 Sets the recipients of this message to Owner, Requestor, AdminCc, Cc or All.
75 Explicitly B<does not> notify the creator of the transaction by default.
82 my $ticket = $self->TicketObj;
84 my $arg = $self->Argument;
85 $arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/;
87 my ( @To, @PseudoTo, @Cc, @Bcc );
90 if ( $arg =~ /\bRequestor\b/ ) {
91 push @To, $ticket->Requestors->MemberEmailAddresses;
94 if ( $arg =~ /\bCc\b/ ) {
96 #If we have a To, make the Ccs, Ccs, otherwise, promote them to To
98 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
99 push ( @Cc, $ticket->QueueObj->Cc->MemberEmailAddresses );
102 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
103 push ( @To, $ticket->QueueObj->Cc->MemberEmailAddresses );
107 if ( $arg =~ /\bOwner\b/
108 && $ticket->OwnerObj->id != RT->Nobody->id
109 && $ticket->OwnerObj->EmailAddress
110 && not $ticket->OwnerObj->Disabled
112 # If we're not sending to Ccs or requestors,
113 # then the Owner can be the To.
115 push ( @Bcc, $ticket->OwnerObj->EmailAddress );
118 push ( @To, $ticket->OwnerObj->EmailAddress );
123 if ( $arg =~ /\bAdminCc\b/ ) {
124 push ( @Bcc, $ticket->AdminCc->MemberEmailAddresses );
125 push ( @Bcc, $ticket->QueueObj->AdminCc->MemberEmailAddresses );
128 if ( RT->Config->Get('UseFriendlyToLine') ) {
131 sprintf RT->Config->Get('FriendlyToLineFormat'), $arg, $ticket->id;
135 @{ $self->{'To'} } = @To;
136 @{ $self->{'Cc'} } = @Cc;
137 @{ $self->{'Bcc'} } = @Bcc;
138 @{ $self->{'PseudoTo'} } = @PseudoTo;
140 if ( $arg =~ /\bOtherRecipients\b/ ) {
141 if ( my $attachment = $self->TransactionObj->Attachments->First ) {
142 push @{ $self->{'NoSquelch'}{'Cc'} ||= [] }, map $_->address,
143 Email::Address->parse( $attachment->GetHeader('RT-Send-Cc') );
144 push @{ $self->{'NoSquelch'}{'Bcc'} ||= [] }, map $_->address,
145 Email::Address->parse( $attachment->GetHeader('RT-Send-Bcc') );
150 =head2 RemoveInappropriateRecipients
152 Remove transaction creator as appropriate for the NotifyActor setting.
154 To send email to the selected receipients regardless of RT's NotifyActor
155 configuration, include AlwaysNotifyActor in the list of arguments.
159 sub RemoveInappropriateRecipients {
162 my $creatorObj = $self->TransactionObj->CreatorObj;
163 my $creator = $creatorObj->EmailAddress() || '';
164 my $TransactionCurrentUser = RT::CurrentUser->new;
165 $TransactionCurrentUser->LoadByName($creatorObj->Name);
167 $self->RecipientFilter(
169 return unless lc $_[0] eq lc $creator;
170 return "not sending to $creator, creator of the transaction, due to NotifyActor setting";
172 ) unless RT->Config->Get('NotifyActor',$TransactionCurrentUser)
173 || $self->Argument =~ /\bAlwaysNotifyActor\b/;
175 $self->SUPER::RemoveInappropriateRecipients();
178 RT::Base->_ImportOverlays();