1 # BEGIN BPS TAGGED BLOCK {{{
5 # This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
6 # <sales@bestpractical.com>
8 # (Except where explicitly superseded by other copyright notices)
13 # This work is made available to you under the terms of Version 2 of
14 # the GNU General Public License. A copy of that license should have
15 # been provided with this software, but in any event can be snarfed
18 # This work is distributed in the hope that it will be useful, but
19 # WITHOUT ANY WARRANTY; without even the implied warranty of
20 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21 # General Public License for more details.
23 # You should have received a copy of the GNU General Public License
24 # along with this program; if not, write to the Free Software
25 # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26 # 02110-1301 or visit their web page on the internet at
27 # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
30 # CONTRIBUTION SUBMISSION POLICY:
32 # (The following paragraph is not intended to limit the rights granted
33 # to you to modify and distribute this software under the terms of
34 # the GNU General Public License and is only of importance to you if
35 # you choose to contribute your changes and enhancements to the
36 # community by submitting them to Best Practical Solutions, LLC.)
38 # By intentionally submitting any modifications, corrections or
39 # derivatives to this work, or any other work intended for use with
40 # Request Tracker, to Best Practical Solutions, LLC, you confirm that
41 # you are the copyright holder for those contributions and you grant
42 # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43 # royalty-free, perpetual, license to use, copy, create derivative
44 # works based on those contributions, and sublicense and distribute
45 # those contributions and any derivatives thereof.
47 # END BPS TAGGED BLOCK }}}
50 package RT::Action::Notify;
55 use base qw(RT::Action::SendEmail);
61 Set up the relevant recipients, then call our parent.
68 $self->SetRecipients();
69 $self->SUPER::Prepare();
74 Sets the recipients of this meesage to Owner, Requestor, AdminCc, Cc or All.
75 Explicitly B<does not> notify the creator of the transaction by default
82 my $ticket = $self->TicketObj;
84 my $arg = $self->Argument;
85 $arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/;
87 my ( @To, @PseudoTo, @Cc, @Bcc );
90 if ( $arg =~ /\bOtherRecipients\b/ ) {
91 if ( my $attachment = $self->TransactionObj->Attachments->First ) {
92 push @Cc, map { $_->address } Email::Address->parse(
93 $attachment->GetHeader('RT-Send-Cc')
95 push @Bcc, map { $_->address } Email::Address->parse(
96 $attachment->GetHeader('RT-Send-Bcc')
101 if ( $arg =~ /\bRequestor\b/ ) {
102 push @To, $ticket->Requestors->MemberEmailAddresses;
105 if ( $arg =~ /\bCc\b/ ) {
107 #If we have a To, make the Ccs, Ccs, otherwise, promote them to To
109 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
110 push ( @Cc, $ticket->QueueObj->Cc->MemberEmailAddresses );
113 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
114 push ( @To, $ticket->QueueObj->Cc->MemberEmailAddresses );
118 if ( $arg =~ /\bOwner\b/ && $ticket->OwnerObj->id != $RT::Nobody->id ) {
119 # If we're not sending to Ccs or requestors,
120 # then the Owner can be the To.
122 push ( @Bcc, $ticket->OwnerObj->EmailAddress );
125 push ( @To, $ticket->OwnerObj->EmailAddress );
130 if ( $arg =~ /\bAdminCc\b/ ) {
131 push ( @Bcc, $ticket->AdminCc->MemberEmailAddresses );
132 push ( @Bcc, $ticket->QueueObj->AdminCc->MemberEmailAddresses );
135 if ( RT->Config->Get('UseFriendlyToLine') ) {
138 sprintf RT->Config->Get('FriendlyToLineFormat'), $arg, $ticket->id;
142 my $creatorObj = $self->TransactionObj->CreatorObj;
143 my $creator = $creatorObj->EmailAddress();
145 #Strip the sender out of the To, Cc and AdminCc and set the
146 # recipients fields used to build the message by the superclass.
147 # unless a flag is set
148 my $TransactionCurrentUser = RT::CurrentUser->new;
149 $TransactionCurrentUser->LoadByName($creatorObj->Name);
150 if (RT->Config->Get('NotifyActor',$TransactionCurrentUser)) {
151 @{ $self->{'To'} } = @To;
152 @{ $self->{'Cc'} } = @Cc;
153 @{ $self->{'Bcc'} } = @Bcc;
156 @{ $self->{'To'} } = grep ( lc $_ ne lc $creator, @To );
157 @{ $self->{'Cc'} } = grep ( lc $_ ne lc $creator, @Cc );
158 @{ $self->{'Bcc'} } = grep ( lc $_ ne lc $creator, @Bcc );
160 @{ $self->{'PseudoTo'} } = @PseudoTo;
165 RT::Base->_ImportOverlays();