1 # BEGIN BPS TAGGED BLOCK {{{
5 # This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
6 # <jesse@bestpractical.com>
8 # (Except where explicitly superseded by other copyright notices)
13 # This work is made available to you under the terms of Version 2 of
14 # the GNU General Public License. A copy of that license should have
15 # been provided with this software, but in any event can be snarfed
18 # This work is distributed in the hope that it will be useful, but
19 # WITHOUT ANY WARRANTY; without even the implied warranty of
20 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21 # General Public License for more details.
23 # You should have received a copy of the GNU General Public License
24 # along with this program; if not, write to the Free Software
25 # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26 # 02110-1301 or visit their web page on the internet at
27 # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
30 # CONTRIBUTION SUBMISSION POLICY:
32 # (The following paragraph is not intended to limit the rights granted
33 # to you to modify and distribute this software under the terms of
34 # the GNU General Public License and is only of importance to you if
35 # you choose to contribute your changes and enhancements to the
36 # community by submitting them to Best Practical Solutions, LLC.)
38 # By intentionally submitting any modifications, corrections or
39 # derivatives to this work, or any other work intended for use with
40 # Request Tracker, to Best Practical Solutions, LLC, you confirm that
41 # you are the copyright holder for those contributions and you grant
42 # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43 # royalty-free, perpetual, license to use, copy, create derivative
44 # works based on those contributions, and sublicense and distribute
45 # those contributions and any derivatives thereof.
47 # END BPS TAGGED BLOCK }}}
49 package RT::Action::Autoreply;
54 use base qw(RT::Action::SendEmail);
58 Set up the relevant recipients, then call our parent.
65 $self->SetRecipients();
66 $self->SUPER::Prepare();
69 # {{{ sub SetRecipients
73 Sets the recipients of this message to this ticket's Requestor.
81 push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses);
89 # {{{ sub SetReturnAddress
91 =head2 SetReturnAddress
93 Set this message\'s return address to the apropriate queue address
97 sub SetReturnAddress {
102 if (RT->Config->Get('UseFriendlyFromLine')) {
103 $friendly_name = $self->TicketObj->QueueObj->Description ||
104 $self->TicketObj->QueueObj->Name;
107 $self->SUPER::SetReturnAddress( @_, friendly_name => $friendly_name );
113 # {{{{ sub SetRTSpecialHeaders
115 =head2 SetRTSpecialHeaders
117 Set the C<Auto-Generated> header to C<auto-replied>, in accordance
122 sub SetRTSpecialHeaders {
124 $self->SUPER::SetRTSpecialHeaders(@_);
125 $self->SetHeader( 'Auto-Submitted', 'auto-replied' );
130 eval "require RT::Action::Autoreply_Vendor";
131 die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Vendor.pm});
132 eval "require RT::Action::Autoreply_Local";
133 die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Local.pm});