3 %# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
5 %# (Except where explictly superceded by other copyright notices)
7 %# This work is made available to you under the terms of Version 2 of
8 %# the GNU General Public License. A copy of that license should have
9 %# been provided with this software, but in any event can be snarfed
12 %# This work is distributed in the hope that it will be useful, but
13 %# WITHOUT ANY WARRANTY; without even the implied warranty of
14 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
15 %# General Public License for more details.
17 %# Unless otherwise specified, all modifications, corrections or
18 %# extensions to this work which alter its source code become the
19 %# property of Best Practical Solutions, LLC when submitted for
20 %# inclusion in the work.
27 $action => "correspond"
31 use RT::Interface::Email;
32 my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway(\%ARGS);
35 inherit => undef # inhibit UTF8 conversion done in /autohandler
37 % if ($status == -75 ) {
38 temporary failure - <% $error %>
40 % elsif ($status == 1) {
42 % if ( $Ticket->Id ) {
43 Ticket: <% $Ticket->Id %>
44 Queue: <% $Ticket->QueueObj->Name %>
45 Owner: <% $Ticket->OwnerObj->Name %>
46 Status: <% $Ticket->Status %>
47 Subject: <% $Ticket->Subject %>
48 Requestor: <% $Ticket->Requestors->MemberEmailAddressesAsString %>