2 { Name => 'Search - My Tickets',
3 Description => '[_1] highest priority tickets I own',
5 { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority, QueueName, ExtendedStatus",
6 Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
10 { Name => 'Search - Unowned Tickets',
11 Description => '[_1] newest unowned tickets',
13 { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE: ' ",
14 Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
18 { Name => 'HomepageSettings',
19 Description => 'HomepageSettings',
22 [ { type => 'system', name => 'My Tickets' },
23 { type => 'system', name => 'Unowned Tickets' },
24 { type => 'component', name => 'QuickCreate'},
28 { type => 'component', name => 'MyReminders' },
29 { type => 'component', name => 'Quicksearch' },
30 { type => 'component', name => 'RefreshHomepage' },